Position Title: Fraud Analyst Duration: 6 Months Location: Hybrid - In office on Wed. & Thursdays with some flexibility. Expecting 2 times per week in the office Office Location: Chicago, IL 60602
Work Schedule (hours per week, start time): 37.5 Hours/week, 7-4 with a 1-hour lunch break.
What project will this contractor be working on? This is day-to-day operations only.
Team Culture? The team is small and very close-knit. Everyone is supportive of one another. The Department is fast-paced and changes on the dime based on the situations that come up with clients.
Who Will the Candidate Be Working with on a Daily Basis?
Within Check fraud, there is a team lead that handles a lot of the day-to-day and will work with the individual regularly.
Supporting US fraud management (enterprise-wide)
Responsibilities: The Fraud Analyst will report to the Fraud Investigations Manager of US Region Fraud Management. The Fraud Analyst is responsible for completing moderate to complex research and analysis of account activity to assess levels of risk and fraud type, making a fraud determination, completing all required investigative reports, and taking appropriate action to resolve fraud-related inquiries in a multi-faceted, fast-paced and dynamic environment, while ensuring the security of the customer’s accounts.
Required Skills:
Review and monitor account activity for potential fraud.
Monitor alert-based systems for potential fraudulent activity.
Collaborate with various Operations functions to ensure all escalated fraud incidents where a filing obligation may exist have been properly escalated.
Assist in identifying and reporting suspicious activity trends to the Lines of Business in order to mitigate future Bank or client losses.
Demonstrates a strong sense of urgency and is able to work in a fast-paced, ever-changing environment with a strong focus on risk mitigation and client experience.
Has strong analytical and organizational skills and demonstrates the ability to solve complex problems by reviewing related information.
Will follow established processes, procedures and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Remains positive and focused during times of pressure or adversity.
Make timely, fact-based decisions and can act decisively when required.
Excellent time management and prioritization skills.
Detailed understanding of Fraud operations.
Experience working in a team environment.
Self-motivated and goal-oriented.
Excellent verbal and written communication skills.
Highly adaptable during periods of change.
Ability to learn and adapt to new information and technology platforms.
Must-Have Requirement:
2-4 years' of fraud limited experience.
Proficient in MS word, excel & Outlook.
Proficient with analytical reviews.
Assist in identifying and reporting suspicious activity trends to the Lines of Business in order to mitigate future Bank or client losses.
Review and monitor account activity for potential fraud.
Monitor alert-based systems for potential fraudulent activity.
General understanding of fraud controls.
Experience within a team environment.
Nice to Have:
Check fraud experience *Strong Nice to have.
Recovery experience.
Actimize or Oasis experience.
SharePoint experience
Soft Skills:
Strong sense of urgency.
Able to make timely, fact-based decisions and act on these immediately for solutions.
Strong verbal and written skills are necessary.
Adaptable.
Strong time management and prioritization skills are absolutely required.
Strong analytical and organizational skills
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $35.21/hr.
