Field Support Tech

Spectraforce

New York, New York


13 days ago

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Field Support Tech
Spectraforce
New York, New York

13 days ago

Job Description

Title: Field Support Tech
Location: New York, NY
Duration: 6 Months
 
Job Description:
  • Desktop support helping a wide range of end users
  • Responding to tickets
  • Maintaining office technology
  • Front facing customer service
  • Level 1 & Level 2 software support enterprise level
  • Backend office MS Office Support
  • MS Intune
  • Active Directory
  • Remote management
  • Incident Request Management
 Top Must have Skills:    
  • Experience with Remote software tools, Lifecycle management
  • Level 1 & Level 2 software support enterprise level
  • Backend office MS Office Support
  • MS Intune
  • Active Directory
  • Remote management
  • Incident Request Management
Years of Experience needed:
  • 5 years+ of enterprise experience (2nd level support), focus on customer service.
 
Level of Education:
  • H.S Diploma
 
Systems/Software proficiencies:
  • MS Intune, Ticketing Systems, MS Office Suite.
 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $30.00/hr.

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