Field Service Technician I

Spectraforce

Edwardsville, Illinois


17 days ago

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Field Service Technician I
Spectraforce
Edwardsville, Illinois

17 days ago

Job Description

Title: Field Service Technician I 
Location: Edwardsville, IL 62025
Duration: 3 Months (Temp to hire)
Shift: Tue - Sat 10am to 7pm with a 1 hr lunch 
Pay rate: $19/hr 

Notes:
  • Must live near zip code 62025 Edwardsville IL.
  • Must have good admin and organizational skills.
  • This is a Tech 1 position must have basic knowledge of printer, laptop, desktop, server and network.
  • Transition rate upon full time hire will be $17.5 for qualified technicians. Please make sure you set that expectation up front.
  • Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s)
  • Technician will travel to each client’s location
  • Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer Works under general supervision.
  • Local Travel required for daily dispatch, Driver's License, Reliable Vehicle, Must pass Drug Test & Background Check.
  • A+ certification required within 6 months of hire.
Job Description :
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
  • Documents, maintains, upgrades or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security and systems groups.
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
  • Determines and recommends which products or services best fit the customers' needs.
  • May require an associate's degree or its equivalent and entry level - 3 years of experience in the field or in a related area.
  • Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
  • Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.
  • Primary job functions do not typically require exercising independent judgment.
  • Typically reports to a project leader or manager.
 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $17.00/hr.