Enterprise Operations Center Analyst

Spectraforce

Richmond, Virginia


15 days ago

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Enterprise Operations Center Analyst
Spectraforce
Richmond, Virginia

15 days ago

Job Description

Title: Enterprise Operations Center Analyst
Location: Richmond, VA
Duration: 12 Months

Note: Wednesday-Friday 6:30am to 6:30pm with one Saturday per month same hours

Top Skills Needed:

- Network Operations Center Experience
- Basic knowledge of IT Networking and telecommunications.
- IT network and telecommunications applications experience required.
- Understanding/Working Knowledge of IP Networks
- Network Monitoring Experience
- Experience with Telecommunications Transport Infrastructure.

Preferred Background Type:
Network Operations Center Experience, Data Network Analysts, etc.

Education/Certifications
Two-year technical degree desired. Not required, but preferred.

Other Requirements:
- Basic knowledge of IT Networking and telecommunications.
- Demonstrates timely and effective response to customer and team member needs.
- Ability to work on enterprise systems and equipment.
- Ability to analyze multiple alarm systems and trouble reports.
- Ability to perform remote maintenance of enterprise equipment.
- Strong aptitude for technical understanding.
- Ability to interact with various departments, and internal and external customer groups, to perform necessary telecommunications work.
- Awareness of customer requirements, with emphasis on major initiatives.
- Ability to set priorities.
- Ability to respond effectively to diverse demands.
- Ability to provide personal availability and maintain rotation on call status.
- Ability to lift 45 pounds.
- Ability to see and distinguish between colors.
- Ability to work shift rotations.  

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $25.00/hr.