Eloqua Administrator, Owner Communications


Memphis, Tennessee

13 days ago


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Job Description

Title: Eloqua Administrator, Owner Communications
Duration: 12 months
Location: Remote
Note: Please note that this position is 20-30 hours/week, needs on-demand availability during work hours (8-5 CT).
What You Will Be Doing?
As the Eloqua Administrator, you will be involved in maintaining the Components instance of Eloqua’s current platform, implementation and integrations including delivery of new functional enhancements and definition of next generation capabilities.
• Act as the administrator for the company’s Eloqua platform on behalf of the Owner Communications team and various additional internal stakeholders that leverage the platform.
Duties include:
• User Management (Creating individual users, Removing user access, Password management, Login Management)
• Contact Database Health (Remove inactive contacts yearly to stay under the 100k threshold; Reset contact bounces when instructed)
• Integration (Ensure that the Salesforce/Eloqua integration works, Create folders for organization between the groups, Keep Assets organized)
• Email deliverability (Modify any record changes)
• Website Management (Create microsites for teams, Secure SSL certificates for new microsites, Renew SSL certificates for existing microsites.)
• Work on technical requests from across the business, coordinate with various stakeholders to understand their needs and ensure adherence to company policies.
• Act as the liaison to Oracle’s account representative and the company’s IT.
• Research technical solutions as well as engineer innovative work arounds when issues arise.
• Owner Communications support:
• Code and distribute emails through the Eloqua platform to company owners.
• Code registration sites and multi-step campaigns.
• Act as liaison with Owner Relations to safeguard and innovate integrations with Salesforce and the Owners Portal as appropriate.
• Manage the invoicing process between Oracle and the various departments within the company that use the Eloqua platform.
Direct Reports: N/A
What are we looking for?
The success in this role will demonstrate itself through the following attributes and skills:
• 2+ years of experience with Eloqua Administration
• Proficiency with Program Canvas as well as native integrations and Program builder
• Comfortable working with Eloqua Custom Objects
• Understanding of data integrity and relational databases (SQL Server a plus)
• Strong data management abilities
• Excellent project management skills and a positive attitude
• Ability to meet deadlines, handle and prioritize simultaneous requests
• Html coding capabilities.
• Meticulous organization skills to ensure the platform, users and all related data are well-managed.

CPRA: The Company is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAhr@spectraforce.com. 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $31.24/hr.