Job Title: Customer Support Representative (Spanish) Location: Fully Remote (EST Hours) Duration: 3.5 months Assignment Shift/Hours: 40hours/week, must be able to work Wed - Sun, (weekend availability is 100% required).
Job Description:
You will support hourly and daily quality management and support across our Corporate and Catering programs - a growing space within client.
You will execute and provide feedback on standard operating procedures, master internal tools, and interact with customers, merchants, and Dashers on a regular basis.
Your work will be critical to Emerging Categories operations as you work to detect fulfillment challenges before they become widespread and persistent.
You will be an active contributor to helping launch new pilot initiatives, as we test and build this business.
Required Qualifications:
Excellent verbal communication.
Attention to detail.
Ability to adapt to changing contexts.
Last-hour logistics or delivery customer service experience.
Experience with slack.
Bilingual in Spanish.
Note:
Remote Role, Would prefer someone to work Wed - Sun, 40 hours a week (weekend availability is 100% required). EST hours/timezone.
Not looking for a call center background.
Applicant Notices & Disclaimers
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 23.79/hr.
