Title: Customer Solutions Representative 1 Duration: 2+ Months Location: Tulare, CA 93274 Shift: Tues-Thurs 8-5 /1 hour lunch; subject to change with advanced notice as classes are scheduled
Responsibilities:
Front Desk & Visitor Support
Greet and assist visitors upon arrival
Provide basic technical support for conference and training rooms
Communicate with vendors, customers, and staff
Provide general customer service
Maintain and uphold EEC’s mission, values, policies, procedures, and principles Workshop & Event support
Coordinate logistics and set up for workshops and meetings
Assist instructors and internal teams with administrative tasks
Support registration, attendance, and customer inquiries
Provide support to customers before, during, and after workshops and events Facilities & Operations
Support building operations and maintenance
Organize operational documents and support document development
Submit facility maintenance requests
Order and manage supplies
Tours and Demo support:
Set up & assist the team with equipment demonstrations, tours, and consultations.
Assist with scheduling and coordinating tours
Lending Program Support:
Monitor and assist all reservations for lending programs
Prepare and package equipment based on reservations
Support program pick-up and drop off at the EEC
Keep accurate loan records
Required Skills/Attributes:
High School Diploma
Must have MS Office (Word, Excel, Outlook, PowerPoint) experience - basic level
Must also have basic level experience in mail sorting, printing, scanning, schedule appointments, and answering phones.
Desired Skills/Attributes:
Bilingual (English/Spanish)
Proficiency in Microsoft Office and internet-based applications
Strong customer service and communication skills
Ability to multitask and prioritize
Attention to detail and organizational skills
Applicant Notices & Disclaimers
For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 23.16/hr.
