Strong communication, customer service, organizational and telephone skills required.Must be: self-motivated, able to work in a team environment, able to multi-task, detail oriented and able to maintain strict confidentiality guidelines. Requires basic computer skills and must have strong knowledge of business unit products, processes and systems. Must be able to wear a telephone headset and sit for extended periods. May be required to work non-traditional hours to meet customer needs. Upon entry into position, must become an associated person of Financial Services Corporation, which requires fingerprinting and a full background check. Series 6 registration preferred within 6 months. Bilingual skills are preferred. Must be able to type 35 wpm. High school diploma or equivalent and 2-4 years of related work experience required.Required to comply with a Code of Ethics which covers a number of obligations related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization. Responsibilities:Handle inbound and outbound calls providing accurate, courteous, and timely service to customers, providers, business partners, and staff members regarding the products offered.