Customer Relationship Manager V

Spectraforce

Menlo Park, California


20 days ago

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Customer Relationship Manager V
Spectraforce
Menlo Park, California

20 days ago

Job Description

Title: Customer Relationship Manager V
Duration: 4+ Months
Location: Remote - Anywhere in USA



Summary:
The Account Manager/Director will own the end-to-end strategic relationships with a portfolio of key suppliers that work with the company or clients. They will ensure client/supplier satisfaction as well as grow the business and revenue.
 
Job Responsibilities:
• Ownership of end-to-end strategic relationships with portfolio of key clients/suppliers
• Building relationships with senior partners
• Owner of commercial relationships and responsible for negotiation of pricing and contractual terms
• Creation of strategic account plans and leading the cross functional account team on value driving initiatives
• Resolve issues threatening the health of the business
• Work with marketing on high impact programmes
 
Skills:
• Excellent verbal and written communication skills, negotiation skills, customer service and interpersonal skills
• Organized and able to work to deadlines
• Able to work with various business functions
• Knowledge of customer base, industry and competition
• Strong problem-solving skills
 
Education/Experience:
• Previous experience as a Relationship Manager/Account Manager or Business Development and Sales.
• Knowledge of the industry
• Bachelor’s degree in computer sciences, marketing or other relevant field
 
Years of Experience
6-7 Years of Experience
 
Must-Have Skills
1.           Community management
2.           Sales/Product adoption
3.           Operational skills – troubleshooting
4.           AdTech experience

Notice to California Applicants: SPECTRAFORCE® is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.  
  

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $35.43/hr.

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