Job Title: Credit Specialist Duration: 4 Months Location: Eagan, MN 55121 (Hybrid work schedule (3 days in office, 2 days work from home) Schedule: Monday - Friday, 8:00 to 5:00PM.
Job Description: Company is seeking a Credit Specialist to provide service and support to corporate and non-corporate account customers for various divisions with regard to order review, customer inquiries, promises to pay and other credit-related disputes.
Duties: Performs review of order release in correspondence with divisional order review guidelines. Determines order holds based on aging thresholds and requirements. Process focused and detailed oriented. Follow strict desktop procedures for clear and concise resolution.
What’s in it For You:
The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
The ability to make an impact and shape your career with a company that is passionate about growth
The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
What You Will Do:
Respond to incoming emails to divisional credit support regarding escalated order review
Accurately communicate the division specific guidelines to internal stakeholders.
Effectively work order block credit queue.
Meet strict SLA timelines
Determine order hold status based on divisional guidelines
Utilize strong written and verbal communication skills to effectively communicate in a professional manner
Research past due balance on accounts for determining order resolution.
Provide accurate information as needed by sales and credit
Minimum Qualifications:
High School diploma or equivalent
2 years of experience working in credit, finance, accounting, customer service, and/or related technical or customer service field
No immigration sponsorship available
Preferred Qualifications:
Bachelor’s degree in a finance, accounting, business or a related field
Intermediate proficiency in Microsoft Excel or Access, or the ability to be trained
Credit/collections experience and/or customer service experience related to large corporate customers
Experience in Microsoft Office (Word, Outlook and Access)
Excellent organizational and time management skills, with ability to manage multiple priorities and meet deadlines
Effective oral and written communication skills
Must have demonstrated initiative and ability to work independently
Self-motivated and both detail and process oriented
Proven analytical and problem solving skills
Strong critical thinking and decision making skills
About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $22.00/hr.
