Position Title: Correspondence Specialist II
Work Location: FL Remote
Assignment Duration: 3 mo. Increments as needed
Work Schedule: Tues -Sat or Sun-Thurs 9-6pm or 10-7pm EST
Position Summary: Recently lost 3 Contingent workers needing to backfill for Business needs. We will be working with Fl ABA work, fulfilling Peer 2 Peers and documenting and sending out relevant correspondence.
Key Responsibilities:
Typical Day in the Role
• Daily schedule & OT expectations
• Typical task breakdown and rhythm
• Interaction level with team
• Work environment description Schedule as detailed above, OT more than likely not expected. Typical workday depending on assignment, would be entry/scheduling of Peer 2 Peer, retrieving and resolving based on clinical decision, updating mbr record and sending correspondence. Team collaboration and communication is critical to the role.
Qualification & Experience:
Candidate Requirements
Education/Certification Required: High School diploma/GED Preferred:
Licensure Required: N/A Preferred:
• Years of experience required
• Disqualifiers
• Best vs. average
• Performance indicators Must haves: Requires 1 – 2 years of related experience
Nice to haves: Knowledge of correspondence process including understanding medical record information preferred
Disqualifiers: Not entry level so some experience required as mentioned above
Performance indicators:
Best vs. average:
• Top 3 must-have hard skills
• Level of experience with each
• Stack-ranked by importance
• Candidate Review & Selection 1 Computer skills
2 Work as a team
3 Customer Service (members and team)