Job Description: We are seeking a highly organized and detail-oriented internal communications contractor to join client Global Internal Communications team. This individual will be responsible for managing and optimizing our Staffbase Studio platform, owning the email editorial calendar and execution of our weekly company newsletter Inside client and supporting a variety of internal communications projects across the enterprise.
Key Responsibilities:
Staffbase Platform Management
Oversee day-to-day operations of Staffbase Studio, including troubleshooting, user onboarding and support, and platform optimization.
Document and maintain processes and procedures related to Staffbase usage.
Create reporting and analytics.
Manage enterprise distribution lists and ensure accurate audience segmentation.
Editorial Ownership
Lead content planning, scheduling and publishing of Inside client, our global weekly employee newsletter.
Ensure all communications align with client tone, style and brand guidelines.
Project Management
Lead and support internal communications projects from initiation through execution.
Develop and maintain project plans, timelines and deliverables.
Coordinate with cross-functional teams to ensure timely and effective communication rollouts.
Assist in preparing materials to socialize projects with leadership and partner teams.
Content Support
Provide light copywriting and editing support, adhering to AP style.
Support ad hoc communications needs, including campaign messaging and executive updates.
Top 3 Must Have Skills:
Extensive and recent experience using the Staffbase Studio (email and intranet).
Note: Staffbase recently went through an upgrade and experience with both platforms is idea.
An understanding of internal communications best practices.
Expertise in audience segmentation and expert-level understanding of creating distribution lists.
Large company experience is a plus
Basic Qualifications:
Doctorate degre OR
Master’s degree and 2 years of experience OR
Bachelor’s degree and 4 years of experience OR
Associate’s degree and 8 years of experience OR
High school diploma / GED and 10 years of experience
Preferred Qualifications:
3–5 years of experience in internal communications, preferably in a corporate or global setting.
Demonstrated expertise in Staffbase for email, including audience segmentation and analytics. Technical expertise is preferred.
An understanding of internal communications, employee engagement and change management principles, tools and practices
Strong project management skills with experience leading communications initiatives.
Excellent written and verbal communication skills.
Ability to thrive in a fast-paced, deadline-driven environment.
Experience with Salesforce Marketing Cloud is a plus.
Possible Extension:
Yes
Red Flags:
Candidates must have recent experience with Staffbase. The platform has changed drastically the past year, so someone with experience two years ago will not be sufficient.
Lack of internal communications experience
Interview Process:
2-3 rounds:
Applicant Notices & Disclaimers
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 47.00/daily.
