Job Title: Contracts and VM Analyst Sr Duration: 12 months (Possible contract to hire) Location: 100% remote Schedule: 8-5 PM EST, M-F (OT-Possible w/approval)
Position Summary: The Contract and Vendor Management Analyst Senior is responsible for creating and reviewing contract terms and conditions with Contract Negotiators and customers, typically less than $500,000 in the Company's spend on goods and services. Ensures that all negotiated deals are properly managed through contract execution. Collaborates with others to drive vendor performance and determine what capabilities and product offerings meet the needs of the business.
Degrees or certifications required/Years of overall experience required:
No degrees or certification; HOWEVER, the contractor must have 2-5 years of IT Sourcing experience
Preferred Skills:
Basic understanding of negotiating software
Must have Customer Focus
Ability to research and maintain awareness of emerging technology terms and concepts
Analysis and problem-solving skills (this job does not follow an A-Z process check-off list. It pivots and things come up and research of old contracts and answering questions from internal and external stakeholders will throw the process off, so it's important for this contractor to be flexible and be ready to problem solve and to ask questions.
Organizational skills and ability to work on multiple projects and/or assignment simultaneously
Listening, verbal and written communications skills with the ability to present information to internal teams
Ability to manage negotiations for multiple contracts concurrently. (50+ contracts annually- vary in complexity)
Attention to detail, but be flexible to pivot
Must know how to prioritize the work (some contracts have a life cycle of 30, 60, 90 days, etc).
Day to day responsibilities:
Drive ALL aspects of contract negotiations, including partnering with internal stakeholders: Legal, Information Security, Risk & Vendors
The contractor will be working in Coupa, in addition to Excel spreadsheet
Presenting to leadership
Leading customer meetings
Develop and maintain relationship and set expectations w/external and internal stakeholders.
Will the contractor be working independently, or will they be collaborating with team members and/or a manager to complete tasks?
This role will require an individual to be able to self-manage work, but will require partnership with multiple areas, as noted above
How will performance be measured:
Based on their work in a timely manner and by internal and external customer feedback
What's one thing the manager will ABSOLUTELY be looking for on the resume?
Previous experience with negotiation- specifically in software (IT space): This contractor must enjoy negotiating and getting the best deal; they need to question things and be excited about saving money for the company.
Preferred Industry experience: insurance and banking.
Standouts on a Resume:
Coupa Experience
Previous experience working with large software vendors
If reviewing multiple resumes that have similar experience and skill set what will set one candidate apart from the other:
Someone who likes to problem solve and find out "why" and someone who truly pays attention to detail.
Training:
Generic onboarding and then shadowing with negotiators (2 weeks) and then reverse shadowing
After 2-3 weeks of working, the manager will know if they'll be successful.
Interview Process:
1 round of video interviews with two people
Make Note: Interviewees will be asked to speak on behalf of their Software negotiating experiences.
The Manager wants someone who is engaged in sharing their experiences with an end-to-end contract life cycle. The manager will be looking for someone who is confident and who is ready to negotiate, be a subject matter expert and work with the internal stakeholders.
Essential Duties & Responsibilities:
Develops and maintains relationships with internal and external stakeholders (e.g., vendors, business and platforms).
Manages and monitors vendor performance per contract agreements.
Develops SLAs and Key Performance Indicators (KPIs) for inclusion in contract negotiations. Drives continuous improvement in vendor performance against appropriate SLAs and KPIs.
Facilitates meetings between vendors and Company stakeholders (e.g., gathering requirements, identifying solutions, vendor performance).
Functions as the point of contact for contract and vendor service issues from business partners and assigned vendors.
Administers the vendor feedback process, which includes collecting, integrating, analyzing, and communicating information. Makes suggestions for process improvements.
Coaches and provides on the job training to others on a variety of vendor management topics
Works with appropriate stakeholders to prepare Requests for Proposals (RFPs) and Request for Information (RFIs) for new vendor technologies and assists with vendor selection.
Education/Experience:
Bachelor's Degree in a business or related discipline (e.g., Business Management) and a minimum of four years of experience in business, sourcing and/or developing and maintaining vendor relationships.
In lieu of a degree, a minimum of six years related work experience in business, sourcing and/or developing and maintaining vendor relationships may be accepted.
Knowledge, Skills, Abilities:
Technical aptitude and the ability to analyze requirements to determine the appropriate vendor to deliver business needs
Vendor management skills
Analysis and problem-solving skills with the ability to analyze data from various sources to determine next steps.
Organizational skills and ability to work on multiple projects and/or assignment simultaneously
Listening, verbal and written communications skills with the ability to present information to a variety of audiences
Ability to work in a team-oriented environment
Ability to adapt to new situations and learn quickly
Ability to research and maintain awareness of emerging technology terms and concepts
Facilitation and meeting management skills with the ability to create a framework that encourages participation and productivity
Ability to coach and help others learn knowledge or skills in a specific area
Physical Requirements / Working Conditions
Typical office environment requiring the use of typical office equipment e.g., computers, phones, etc.
Computer keyboarding, computer monitor and mouse use including reaching forward, grasping, finger and wrist manipulation, and neck bending and turning near vision is necessary for computer monitor use.
If working in an Emerging Workspace, or similar working arrangement, lifting of laptop equipment, files and or personal belongings weighing 10 lbs. or less is required.
May require long periods of sitting.
May require prolonged repetitive use of the upper extremities.
CPRA: The Company is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAhr@spectraforce.com.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $49.33/hr.
