Contract Manager


Woodstock, Ontario

14 days ago

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Job Description

Contract Manager
Waterloo, ON
6 Months

Job description
  • The client is seeking a full-time Contracts Manager within the off-Cloud Support Renewals organization.  The role includes the preparation, negotiation, administration, and management of existing and prospective customer contracts.
  • The position supports the Support Renewals and Sales teams as well as the Legal Department, and requires an organized and articulate individual who exhibits a strong attention to detail. 
  • The ideal candidate will be innovative in solving business problems and challenges, coordinate business and legal issues and questions, follow up on responses with other departments within the organization, and be energetic, focused and results-oriented with a high level of integrity and honesty. Regularly exercise judgment within defined policies and guidelines.

Primary Responsibilities
  • Review, negotiate and amend contractual paperwork as required to align to Client’s legal and business standards, including but not limited to: customer terms and conditions (eg: purchase orders), quotations, signed agreements relating to software support, public sector, framework and OEM accounts
  • Participate in contract negotiation calls with existing and prospective customers, supporting the Sales, Support Renewals and Legal groups as needed. Negotiating mutually acceptable support terms, securing appropriate approvals, and drafting final contract documents
  • Identifying and executing on opportunities to streamline & improve existing off-cloud Renewals practices
  • Assist with special projects and team/departmental initiatives
  • Prior experience dealing with contract review, drafting & negotiation (in English and/or other languages), and general business acumen, preferably within the software industry or related field
  • Strong interpersonal communication skills along with analytical and problem-solving abilities are imperative. Additional language skills would be a bonus.
  • Extremely detailed/accuracy oriented
  • Ability to multi-task effectively
  • Communicate and work well in a team environment and with existing clients including excellent verbal and written communications
  • Able to adapt to changing and fast paced conditions to ensure continued alignment with business requirements
  • Willingness to take on challenges and new objectives
  • Ability to identify issues and determine when escalation to management is required
  • Proven ability to interact effectively with all levels of the company including executive management
  • Strong capabilities and expertise in Microsoft Office, in particular Word, PowerPoint and Excel
  • Proven ability to work under pressure in order to meet frequent deadlines
  • Experience with business deal risk analysis and revenue recognition concepts
  • Experience contracting with international, Government and regulated bodies a plus

Education/Certification/License: The position requires a bachelor’s degree or college diploma in business or contracting, or equivalent experience in an off-Cloud Renewals environment. Additional language skills would be a strong asset but not a prerequisite.

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at:

Benefits: SPECTRAFORCE offers a Group Registered Retirement Savings Plan (RRSP) Program to all eligible employees. Additionally, our employee discount program provides exclusive access to thousands of discounts on travel, entertainment, and more. SPECTRAFORCE offers unpaid leave as well as paid sick leave, paid holidays, and paid vacation as required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other prohibited grounds as identified by provincial or territorial law. Please contact Human Resources at if you require reasonable accommodation. 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $26.66/hr.