Title: Content Operations Coordinator III Duration: 6 Months Location: Remote
The Design Program Coordinator and Learning Administrator works directly with the Design Program Manager for Content Design Education and Development to provide central organizational support and implement educational programming.
Responsibilities:
Administer Content Design Education and Development programs in the Cornerstone OnDemand learning management system (LMS).
Manage course creation and updates, scheduling logistics, and troubleshooting in the LMS.
Coordinate instructor scheduling and learner enrollment.
Create and maintain program documentation and wikis.
Collect and report data for evaluation of the programs and their audiences.
Communicate information and updates to the Design Program Manager, learners, instructors, Subject Matter Experts (SMEs), and various stakeholders.
Create and manage communication channels for instructors and learners.
Guide new hires through their educational onboarding process.
Support continuing education with scheduling and enrollment.
Requirements:
2+ years of LMS administration experience.
Demonstrated experience and proficiency managing learning in Cornerstone OnDemand.
Ability to prioritize and execute on multiple tasks.
Ability to create and maintain detailed spreadsheets, documentation, and wiki content.
Excellent time management and organization skills.
Excellent communication, presentation, and customer service skills.
Ability to maintain detailed internal processes and logistical operations.
Top 3 must-have skills
Coordinating learning programs, using Cornerstone on Demand (CSOD) to schedule instructor-led training, manage attendee rosters, update course information, create and run reports.
Time management to prioritize and execute on multiple tasks with recurring deadlines while responding to ad hoc customer-service type requests.
Writing clearly and effectively to communicate via email or chat, create or update documentation, or edit wikis.
Good to have skills
Attention to detail, strong habit of double-checking work, and ability to curate consistent information across multiple resources.
Expertise in using Google suite, especially Google sheets, including using pivot tables and v-Lookup functions.
Comfort and poise in hosting virtual meetings and facilitating discussion (using Zoom or client’s Workrooms).
Managing and editing course files in Articulate Rise 360.
Using client’s internal tools – Workplace Groups and Chat, Calendar, Workrooms, Tasks.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $29.22/hr.
