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Communication Specialist

Spectraforce

Waukegan, Illinois


3 months ago

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Communication Specialist
Spectraforce
Waukegan, Illinois

3 months ago

Job Description

Job Description
Title -- Communications Specialist
Duration – 05 Months
Location – Waukegan, IL 60085 - 
Hybrid (3 days in the office)
  
Description:
• Create, execute, and ensure timely delivery of communications for technology deployments to the global business community.
• Example communications include mobile operating system updates, planned server downtime, operational updates, application updates, SharePoint site recertification, Change Advisory Board updates, and ad-hoc/one-time technical deployment communications.
• Distributions channels include targeted end user emails, company's news articles, short online posts in social collaboration channels such as Microsoft Teams, SharePoint site news articles, digital signage and weekly newsletters and other internal communication channels.
• This role reports to the Communications Lead and will attend regular staff and one-on-one meetings, and all project meetings as required.

Responsibilities
• Write, edit, and develop engaging and visually appealing communications in support of operations and projects targeting business colleagues using simple and succinct language to describe technical changes.
• Utilize standard IT communication templates and processes for deploying global communications. Ensure all communication deliverables are aligned with branding guidelines; format, organize, and package communication assets prior to delivery.
• Manage Infrastructure Maintenance Communications service request intake process. Partner with various requestors across Infrastructure to create simple, user-focused communications.
• Collaborate with Communications Lead, Communications Specialists, Change Management Practitioners, Instructional Designers on various projects to share best practices.
• Utilize established logs and status reports to document work and productivity.
• Work with the Communications Lead to identify and pursue related initiatives that will improve internal communications, promote employee engagement, and support/promote company culture and shared values.

Qualifications
• Excellent written and verbal communication skills to effectively interact with and influence coworkers, project team members, and various levels across the organization, including executives.
• Proactive, creative, and detail-oriented team player who is also flexible and comfortable with ambiguity.
• Ability to adapt communication style, techniques or methods to meet end user needs, observe and interpret behavioral cues, listen with empathy to understand users’ frame of reference, coach and provide feedback.
• Experience developing and issuing communications using email delivery platforms such as Staffbase preferred.
• Curious learner who asks questions to determine best course of action.
• Ability to quickly learn productivity and collaboration tools to fully engage with team members including Microsoft PowerPoint, Teams, and SharePoint.
• Degree in communications or journalism.

 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $40.00/hr.