Position Title: Commercial LD Operations Manager Work Location: San Diego, CA 92130 Assignment Duration: 4 Month (Possible Extension)
Position Summary: The Commercial L&D Operations Manager keeps the Organization's commercial learning programs running on time and on system. This is an entry-level operations role supporting the Business Effectiveness Training (BET) team, which builds and delivers training for commercial field sales, field leadership, and commercial functional teams.
Background &Context: The work is operational and detail-driven, with regular exposure to senior commercial stakeholders and external agency partners. Reports to the Executive Director, Leadership Development and Commercial Capability & Enablement. Partners daily with the L&D operations lead, brand trainers, and the events team.
Key Responsibilities: • Handles the logistics behind the learning: scheduling and coordinating live and virtual sessions • Loading and maintaining content in the Organization's learning platforms • Tracking completion and certification • Managing materials and shipments for live meetings • Preparing routine reports
Qualifications & Experience: • Prior experience in pharmaceutical, biotech, or another regulated life sciences environment. • Familiarity with a learning management system or content platform as an administrator or power user. • Hands-on experience with a survey platform (Qualtrics, Microsoft Forms, SurveyMonkey or similar), including distribution, response tracking, and basic analysis. • Experience using AI tools in a professional setting to draft, summarize, or analyze. • Exposure to commercial pharmaceutical functions: field sales, sales training, marketing, or market access. • Experience supporting live meetings, national sales meetings, or large-group training events. • Working knowledge of medical, legal, and regulatory review workflows (Veeva Vault PromoMats or similar). • Basic familiarity with instructional design or adult learning concepts, or interest in building that skill set. • Experience with CRM or field analytics data (Veeva or similar). • Bachelor's degree, or equivalent combination of education and relevant work experience. • 1-3 years of experience in coordination, administration, project support, or operations. Internship and early-career experience counts. • Strong working knowledge of Microsoft Office, with real proficiency in Excel (sorting, filtering, pivot tables) and PowerPoint. • Digital fluency: picks up new platforms quickly, works confidently in shared digital workspaces, and is comfortable using approved AI tools in day-to-day work. • Basic survey literacy: can draft clear, unbiased questions and turn raw responses into a readable summary. • Demonstrated organizational skill: can hold multiple concurrent deadlines, keep trackers current, and follow through without reminders. • Clear written and verbal communication with professional audiences, including senior leaders. • Discretion with confidential business information
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's pay range is $25.00/hr - $30.00/hr.
