Job Title: Client Support, Return Mail Processor (Tier II) Location: West Henrietta New York 14586 Duration: 3 Months Schedule: Monday-Friday 8am-4:30pm Eastern – 40 Hours, Day Shift
Job Description: Individual will work mostly independently. Return mail is delivered daily and they will be responsible for logging it into the system and preparing new packages to be mailed out. May require calling Clients to validate business address. Uses prescribed guidelines to ensure good customer relations are maintained and are resolved in accordance with Client policies and procedures. Assist with other data entry tasks as needed.
Job Responsibilities:
Delivers quality service to companies clients via phone, email, chat, and other avenues
Develops and maintains a basic working knowledge of their tasks
Uses systems and software packages, which may include HRIS, Salesforce, Flex, and ORS
Performs data input, maintaining strong prioritization and organization
Able to lift 10-20 pounds
Applicant Notices & Disclaimers
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 16.00/daily.
