The Client Services (CS) Intern works closely with the designated CS team overseeing our client accounts.
Essential Functions:
Ensures assignment contracts are sent to active employees monthly and/or quarterly (depending on client) and received within 10 days of the following month and/or quarter.
Receives notice from CS on work order revision extensions to send assignment contracts to contingent workers.
Updates the headcount report on contracts and uploads document to HRIS tool.
Performs exit interviews to contingent workers via phone call.
Creates vacation liquidation ticket in the HRIS tool and uploads Resignation Letters in tool.
Updates terminations in HRIS system and creates liquidation ticket in HRIS system.
Provide analytics reporting per quarter on resignation reasons.
Extracts attendance report from the Attendance Log for each employee, updates log after report is completed and uploads it to HRIS system.
Makes all miscellaneous invoices in Vendor Management Systems for holidays and surveillance certifications, as assigned by CS.
Provide transactional support to CS group.
Required Knowledge, Skills, and Experience:
Bachelor’s degree in progress.
Skill in data analysis, attention to detail and able to work multiple tasks simultaneously.
Strong communication skills.
Proficiency in Spanish and English.
Works independently, needs to have strong time management skills. • Other tasks may be required as per business needs.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $14.00/hr.
