Cisco VOIP Engineer


Montreal, Quebec

a month ago

Similar Jobs
Cisco VOIP Engineer
Montreal, Quebec

a month ago

Job Description

Cisco VOIP Engineer
Montreal, QC, Canada (Hybrid - 2/3 Days onsite per week)
12 Months
Must: Mostly voice project work, but also voice level 3 troubleshooting and Video server management.
Duties in scope:
  • Level 3 BAU support of Callmanager, Unity Voicemail and Unified CallCenter Express
  • Active participation in the upgrade of the above mentitoned systems to version 14.1, incl. planning, upgrading and testing before August 2024
  • Active participating in the planning for upgrading to version 15 for the above systems
  • Level 3 troublshooting of those systems
  • Working with the vendor Cisco in case of issues
  • Documenting and/or updating documenation of the above
  • Cisco video server configuration/maintenance (VCS and Expressway)
Not mandatory skills, but preferred would be experience with in configuration and operation/maintenance of
  • Oracle Session Border Controller(SBC)  and
  • Oracle Enterprise Communication Broker (ECB)
  • Oracle Enterprise Operations Monitor
  • Integration of PSTN telephone with TEAMS
  • Vitec (formerly Exterity) IPTV solution
Key Competencies
  • Strong team player
  • Strong communication and documentation skills
  • At least 5 years’ experience as a level 3 engineer in the above-mentioned products
  • Can work independently.
Skills, Knowledge and Experience
  • Indepth knowledge of Cisco Voice infrastructure, incl. Voice Gatewyas
  • Indepth knowledge of Cisco Callmanager, esp. version 12 and above
  • Good working knowledge of Unity and UCCx
  • Working knowledge of Oracle SBC and ECB preferable
  • Working knowledge of Cisco Video servers (VCS and Expressway) and Cisco Video endpoints

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at:

Benefits: SPECTRAFORCE offers a Group Registered Retirement Savings Plan (RRSP) Program to all eligible employees. Additionally, our employee discount program provides exclusive access to thousands of discounts on travel, entertainment, and more. SPECTRAFORCE offers unpaid leave as well as paid sick leave, paid holidays, and paid vacation as required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other prohibited grounds as identified by provincial or territorial law. Please contact Human Resources at if you require reasonable accommodation. 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $451.71/daily.