Job Title: Change Management Lead Location: Chicago, IL 60604 – 3 days onsite per week Duration: 6 Months possibility of extension
Project Overview: The Change Management Lead is responsible for focusing on the people side of change, including changes to business processes, systems and technology, job roles and organization structures. They are accountable for creating and implementing change management strategies and plans that maximize employee adoption and usage to minimize resistance. They will work to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes. Qualifications:
Organizational Design
Experience with Deposit Banking, preferred
Experience with Teller implementations, preferred
FIS D1 Teller is an advantage
7 + years of change management experience
Responsibilities:
Consulting and coaching senior leaders and project team members regarding their roles in change management.
Assessing and capturing change impacts, including recurring reviews of change impacts.
Identifying the associated stakeholders impacted by the change impacts.
Developing and executing a detailed change management plan including communications, training, and engagement activities for stakeholders to adopt the identified changes.
Hosting, developing, and/or executing change management activities as defined in the change management plan, and as necessary to support adoption of the changes.
Identifying, analyzing and preparing risk mitigation tactics to address behavioral change.
Supporting the communication efforts e.g., messaging, contributing to content creation related to change management. Uses insights from change management assessments and progress of behavioral change during the course of the project as input into the communications.
Developing and deploying readiness assessments e.g., communication plan has been executed, training has been delivered, appropriate level of competency has been demonstrated.
Tracking and reporting issues as they relate to change management.
Defining and measuring the success/adoption metrics and monitoring change progress, which may include executing pulse surveys and tracking attendance or viewership metrics.
Reporting status up to the program level change management lead and participating in program change level activities.
Managing the portfolio and change load to understand changes impacting the business areas from other initiatives.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $73.00/daily.
