Care Navigator

Position Title: Care Navigator
Work Location: Remote SC
Assignment Duration: 3 months
Work Schedule: 8 am -5 pm
Work Arrangement: Remote to a specific state (South Carolina)

Position Summary:

• Care Navigator responsible for managing Medicaid Seriously Mentally Ill (SMI) members from ages 6-64 years, with a caseload of no more than 60 members.

Background & Context:

• This is a new line of business from the state managing Medicaid Seriously Mentally Ill (SMI) members from ages 6-64 years of age.
• Members require at least 1 phone call monthly, 1 visit every 90 days and an annual assessment.
• Case Navigators are allowed a caseload of no more than 60 members due to the intensive nature of the members.
• Purpose of plan to assure members are receiving all medications, attending all MD/mental health clinic appts, have adequate housing and transportation to attend all appts.
• Since there is a cap on the amount of cases a CN can have we anticipate ongoing hiring needs.
• CN are responsible for the unable to locate population and will be conducting all research necessary to locate the members.

Key Responsibilities:

• CN will make calls, visits and coordinate care for members.
• Our work is driven by metrics from the state that all are time driven.
• They will be issued a company owned computer and cellphone.
• The team interacts with one another thru Teams, calls or texts.
• All team members have “buddies” that also work in the same area and are available for co-visits.

Education/Certification	Required: Bachelor’s Degree, etc.		Preferred: Certified Community Health Worker/
Licensure	Required:		Preferred:
Years of experience required Disqualifiers Best vs. average Performance indicators		Must haves: Bachelor’s Degree   Nice to haves: A background in Behavioral Health (BH) is helpful.   Disqualifiers: Unwilling to do blind visit. Must be willing to travel.   Performance indicators: Able to meet strict deadlines related to documentation/visits/calls   Best vs. average:

 

 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $29.83/hr.