Hard work, a passion for innovation, and zealous advocacy for the needs of our customers have made Amazon Earths most customercentric company. This would not be possible without the tools and expertise we use to understand customer behavior. The Senior Business Intelligence Engineer occupies a unique role at the intersection of technology, marketing, finance, statistics, data mining, and social science. We provide the key insight into customer behavior necessary to guide the evolution of business strategy. At Amazon Prime, understanding customer behavior is paramount to our success in providing customers with convenient, fast free shipping in the US and international markets. As a Senior Business Intelligence Engineer with Amazon Prime, you will work with our worldclass marketing and technology teams to ensure that we continue to delight our customers. You will meet with business owners to formulate key questions, leverage Amazons vast Data Warehouse to extract and analyze relevant data, and present your findings and recommendations to management in a way that is actionable. If you are motivated to serve the needs of our customers, you will also be able to satisfy your curiosity working with one of the worlds largest datasets. We seek candidates who are passionate about data analysis and datadriven decision making, uncompromisingly detail oriented, smart, efficient, and driven to help our business succeed by providing key insights that translate into action. Key Responsibilities: Evaluation of the performance of program features and marketing content along measures of customer response, use, conversion, and retention Statistical testing of AB and multivariate experiments Design, build and maintain metrics and reports on program health Respond to ad hoc requests from business leaders to investigate critical aspects of customer behavior, e.g. how many customers use a given feature or fit a given profile, deep dive into unusual patterns, and exploratory data analysis Employ data mining, model building, segmentation, and other analytical techniques to capture important trends in the customer base Participate in strategic and tactical planning discussions Job Qualifications: 36 years of experience working with largescale complex datasets Strong analytical mindset, ability to decompose business requirements into an analytical plan, and execute the plan to answer those business questions Strong working knowledge of SQL Background academic or professional in statistics, programming, and marketing SAS experience a plus Graduate degree in mathstatistics, computer science or related field, or marketing is highly desirable. Excellent communication skills, equally adept at working with engineers as well as business leaders
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $9.50/hr.
