Position Title: Business Application Manager Work Location: Indianapolis, IN or Tuscon, AZ (Hybrid Schedule 3 days on-site 2 days remote/10% Travel Required) Assignment Duration: 12 months (possibility of extension) Work Arrangement: Hybrid
Position Summary: The Business Application Manager is responsible for the assigned application (CTMS) that directly or indirectly supports the management, set-up, conduct, analysis and/or reporting of Clinical Trials for Clinical Operations Chapter area.
Key Responsibilities: • Provide implementation and operational management support for the software application • Works independently to accomplish his/her responsibilities related to the assigned application(s) • Partner with internal and external stakeholders to improve business application capability and processes supported by the application • Clearly and effectively communicate application modifications, changed processes and problem-solving results to affected groups and leadership • Responsible to thoroughly investigate reported incidents that involve applications’ abnormalities, failures or defects by leveraging technical/business expertise • Recommends/Implements technical and procedural improvements to ensure effective use of application • Promptly respond to urgent technical issues regarding system failures and escalate as necessary • Assist in development of training content, guides and associated documentation, that helps onboard the users on the assist application(s) • Participates in cross-functional groups focused on improving/maintaining high data quality in the assigned application(s) • Partner with Roche IT counterpart to maintain oversight of the business application(s) backlog, including specification/requirement management, acceptance testing, validation, documentation, data classification/security and user management (if applicable) • Train and support CDMA/Clinical Operations employees in technical use and troubleshooting of the e-Solution, reports and monitoring activities
Qualification & Experience: • Minimum Bachelor’s or advanced degree in Computer Science, Information Systems or related field or equivalent combination of education and work-related experience in the clinical trial field • At Least 7 years of business/ system analysis/ analytical experience • Comprehensive experience analyzing and solving business situations • Ability to communicate difficult concepts and negotiates with others to adopt a different point of view • Excellent organizational, communication, and demonstrated expert data management skills including working knowledge of cross-functional areas • In-depth understanding of Agile methodology • Experience with Diagnostics and/or Pharmaceutical Information Systems is a plus • Prior CTMS experience is preferred. • A comprehensive understanding of the clinical development process is a plus.
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 49.00/hr.
