We are seeking a detail-oriented and analytical Business Analyst with a strong background in the telecommunications industry, specifically in Plain Old Telephone Service (POTS) and Primary Rate Interface (PRI) cost analysis. The ideal candidate will be responsible for analyzing and optimizing telecommunication expenses, managing line migrations, and collaborating with various stakeholders to ensure cost efficiency and operational excellence. Key Responsibilities: Cost Analysis & Optimization:
Conduct thorough cost analysis of POTS & PRI services, identifying cost-saving opportunities and inefficiencies.
Review and analyze tariff structures to optimize costs and reduce overall telecommunications expenses.
Prepare detailed reports and present findings to management, highlighting potential areas for cost reduction.
Line Management:
Work closely with Local Contact Officers (LCON) to review active and inactive telecommunication lines, ensuring accurate and up-to-date records.
Identify underutilized or redundant lines and recommend actions for deactivation or consolidation.
Maintain a comprehensive database of all active/inactive lines, regularly updating it to reflect changes.
Carrier Coordination:
Submit identified lines to carriers for migration, ensuring all documentation and procedures are completed accurately and in a timely manner.
Manage the end-to-end migration process, coordinating with carriers and internal teams to ensure smooth transitions with minimal disruptions.
Site Prioritization:
Analyze site data to prioritize locations for line migration based on potential tariff cost savings and operational impact.
Develop and maintain a prioritization framework to ensure that high-impact sites are addressed first.
Collaborate with cross-functional teams to implement migration plans according to the prioritized list.
Stakeholder Collaboration:
Liaise with internal and external stakeholders, including finance, operations, and carriers, to ensure alignment on cost management strategies.
Provide regular updates to stakeholders on project progress, cost savings, and any issues that may arise during the migration process.
Continuous Improvement:
Stay up-to-date with industry trends, regulatory changes, and technological advancements in telecommunications to continuously improve cost management strategies.
Propose and implement process improvements to enhance efficiency and accuracy in POTS & PRI cost analysis and management.
Qualifications:
Bachelor's degree in Business Administration, Telecommunications, or a related field.
Minimum of 5-7 years of experience in a similar role within the telecommunications industry, with a focus on POTS & PRI services.
Strong analytical skills with experience in cost analysis, financial modeling, and data management.
Proficient in Microsoft Excel and other data analysis tools.
Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
Strong organizational skills, with the ability to manage multiple projects simultaneously.
Knowledge of tariff structures and telecommunications regulations is highly desirable.
Experience with carrier coordination and line migration processes is a plus.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $50.00/hr.
