Job Title: Business Analyst II Location: Remote (with the ability to travel up to 10% of the time). Dallas, TX, or Atlanta, GA. Contract Duration: 12 Months Working Hours: Core hours are 10 am to 5 pm ET for meetings, with occasional late meetings due to team members in PST.
Overview: The Business Analyst (BA) will work closely with the Product Owner and Solution Team to document current and future state processes and help drive key design decisions. The role involves daily engagement with the team and outreach to impacted business operations to document the impacts around these processes. Under the oversight of the Program Manager, the BA will be responsible for accurately capturing business needs through detailed requirements gathering and process documentation.
Key Responsibilities:
Collaborate with the Product Owner on requirements gathering, business value scoring, and success metrics.
Document "as is" and "to be" processes, focusing on agnostic solutions that meet business needs without bias toward specific technologies.
Conduct risk analysis and ensure technical solutions align with business processes and objectives.
Coordinate the end-to-end User Acceptance Testing (UAT) cycle.
Develop and implement an organizational change management framework, including communication strategies, training programs, and post-implementation support.
Write business-level acceptance criteria, detailing feature groups and functional success metrics.
Address medium to large Business Unit requests, managing issues, requests, or projects of moderate scope and complexity.
Resolve customer issues proactively and in a timely manner, ensuring clear communication at both the business and technical levels.
Engage comfortably with stakeholders at the department or division level, balancing multiple issues, setting expectations, and prioritizing effectively.
Research and respond to customer questions, navigating complex situations involving multiple parties.
Preferred Skills and Experience: Must-Have Skills:
Expertise in process documentation and mapping, using process design/mapping tools.
Experience with documenting requirements for financial processes and operations.
Optional Skills:
Knowledge of core financial processes.
Experience with ERP implementation (Workday, Oracle).
Familiarity with general business processes in finance, accounting, and procurement.
Understanding of internet architecture, cloud computing, general IT concepts (database, security, networking), and basic programming.
Experience Requirements:
2-4 years of relevant experience using Salesforce or 2-3 years of relevant experience elsewhere.
Background in technical support, project management, and consulting.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $38.00/hr.
