Bus Syst Consultant III

Tiltle: Bus Syst Consultant III
Location: Remote
Duration: 18 month duration

Job Description:
Support and enhance client's Human Capital Management (HCM) technology environment, with a primary focus on SAP SuccessFactors. This senior-level position is responsible for leading business application support, process improvements, system enhancements, and vendor management activities while serving as a key liaison between business stakeholders,

Education:
Bachelor's Degree in a business related discipline with at least 5-7 years of systems experience. In lieu of a degree, must have 8 years related work experience  and a minimum of 3 years  hands-on SAP SuccessFactors administration and support experience

Skills

• Strong experience supporting:
  • LMS
  • Performance Management
  • Goals
  • Multi-Rater Feedback
  • Calibration
  • Reporting
  • Security Administration
  • Platform Support

• Experience managing vendor support tickets and working directly with SAP and third-party providers. Experience troubleshooting production issues, performing testing, and implementing system changes. Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities while meeting deadlines.
• Strong documentation and process management skills.
• Ability to work independently following onboarding and training.

Preferred Qualifications

• SAP SuccessFactors certifications in one or more supported modules.
• Experience with HR systems integrations and interface management.
• Experience supporting large enterprise HR technology environments.
• Reporting and analytics experience, including dashboard creation and data analysis.
• Experience participating in system implementation or transformation projects.

Nice to Have

• Experience with Workday; while Workday experience is NOT required, candidates with Workday exposure may have opportunities to support future Workday Phase II initiatives and related enhancement efforts.

 Responsibilities

• Serve as the primary functional expert for SAP SuccessFactors, including:
  • Learning Management System (LMS)
  • Performance Management
  • Goals
  • Multi-Rater Feedback
  • Calibration
  • Reporting
  • Interface Feeds
  • Security and Access Management
  • Platform Administration
• Provide Tier 2 support for business users and escalate issues to SAP or third-party vendors as needed.
• Research, troubleshoot, and resolve complex system and application issues.
• Manage support tickets through resolution and communicate status updates to stakeholders.
• Ensure system changes are properly documented, tested, and implemented.
• Partner with business stakeholders to identify and resolve system-related challenges.
• Analyze business requirements and recommend process improvements.
• Support HR and business teams by providing guidance on system functionality and best practices.
• Collaborate with cross-functional teams to ensure solutions meet business needs.
• Lead or support system enhancement initiatives and technology projects.
• Configure and maintain performance management and goal-setting processes, including annual and mid-year review forms.
• Participate in biannual SuccessFactors releases, including impact analysis, testing, and production deployment activities.
• Evaluate new system functionality and proactively identify opportunities for improvement.
• Support implementation of new processes, features, and integrations.

Reporting & Analytics

• Develop, maintain, and optimize system reports and dashboards.
• Analyze data and provide actionable recommendations to business partners.
• Create reporting solutions independently and support business decision-making through data analysis.

Change Management & Continuous Improvement

• Monitor upcoming system releases and assess potential impacts to business operations.
• Recommend solutions to improve system functionality, efficiency, and user experience.
• Maintain accurate documentation of configurations, processes, and enhancements.

  
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.This position's pay range is $60.00/hr - $65.00/hr.