The position is primarily responsible for resolving issues in regards to testing and reporting of Histology and Cytology specimens RESPONSIBILITES
Communicate with and educate clients in order to expedite patient results Resolve problematic Histology and Cytology cases Pull and monitor worklists and pending lists Locate missing patient samples
Enter TIQ problems into the LIS Provide priority handling of patient samples with limited stability and problems impacting their processing Research, investigate and resolve incoming client faxesphone calls
Provide necessary notification to external and internal clients of any problems or resolutions affecting patient test results
Resolve and process Name Mismatches and provide proper notification to clients along with followup documentation for reporting purposes
Demonstrate and convey an understanding of the compliance policies relating to test ordering, test reporting, addon tests, TNPs, reflex tests and custom panels.
This will require the ability to research test ordering information
Demonstrate proficiency and understanding of all job duties and SOPs related to problem resolution Other duties as assigned
QUALIFICATIONS Required Work Experience:
3 years experience in Anatomic Path Support environment with heavy emphasis on medical terminology and assistance with scheduling problem resolution.
Other similar work in a medical capacity will be acceptedconsidered
Strong time management organization skills are a must.
Physical and Mental Requirements:
The normal performance of duties may require lifting and carrying objects:
Objects 1 to 10 pounds are lifted and carried frequently objects 11 to 25 pounds are lifted and carried occasionally.
Ability to stand and work at the bench for long periods of time.
Frequent walking andor standing. May be required to use a wide variety of manual tools and laboratory instruments and apparatuses all of which demand significant manual dexterity Knowledge.
Functional knowledge of medical terminology
Skills:
PC skills, including working knowledge of MS Office Strong Data Entry skills Excellent clerical, organizational, phone and communication skills Strong problems solving skills
Education-
High School Diploma or Equivalent Required
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation. At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $19.30/hr.
