Title: Analyst, Technology Location: Columbia, SC I (Partially onsite - 1 day per week (Tuesdays but also must be willing to come onsite as needed) Duration: 12 Months
Job Description:
Required Technologies:
Entra ID, Active Directory, Okta, RSA, Secret Server
Nice to Have Technologies:
Quest (RMAD), Venafi, UserLock, ADHQ
Day to Day Responsibilities:
This job is for an operational role supporting these technologies. Operational roles can include working with the team to upgrade or make changes to the tools to maintain security and compliance.
Also this will be focused primarily on customer request or issues.
Soft Skills
Likes to work in a team environment and works well with customers. Also strong troubleshooting skills.
Duties:
Maintain a portfolio of one or more hardware and/or software technologies, products, and/or processes including standards of use, life cycles, and/or product evaluation and integration. Develop and maintain an in-depth pool of technical advice and expertise to provide information and guidance of the infrastructure assigned.
40% Perform technical interviews and analysis with vendors and/or stake holders to develop and track the road map/life cycle of infrastructure for hardware, software, products, and/or processes. May schedule regular meetings, conference calls, or on-site visits with vendors and/or stake holders to keep abreast of current technology(s), products, and/or processes. May review with vendor and/or stake holders, known upcoming activities associated with their specific technology(s), product(s), and/or processes. Research and stay abreast of all information that may impact the lifecycle of any supported technology, product, and/or process.
40% Facilitate the establishment, implementation, and maintenance of best practices, policies, standards, and desktop procedures to be used by the operational units to guide the use of each technology solution or product.
20% Establish and maintain effective working relationships and open communication with vendors, operations, architecture, and/or management staff.
Skills: Required Skills and Abilities:
Knowledge of a variety of information technology products and solutions.
Excellent research, customer service, verbal and written communication, and presentation skills. Strong attention to detail.
Good judgment.
Ability to work and communicate effectively with all levels of the IT organization.
Reviewed Software and Other Tools:
Standard office equipment.
Microsoft Office Suite.
Software and tools will vary based on the technologies, products, and/or processes supported.
Work Environment:
Typical IT environment.
Required Work Experience:
4 Years specific knowledge of the technology(s), product(s), and/or processes to be supported. 1 Year directly supporting the technology(s), product(s), and/or processes. (may be concurrent)
Required Education:
Bachelor's degree Computer Science, Information Systems, or other job-related field or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Computer Science, Information Technology or other job related degree
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $52.00/hr.
