Position Title: Administrative Support Manager - Senior Duration: 8 months Working hours: 9-5 Working Location: First Canadian Place – 3 days in office
Role Mandate The candidate will be supporting the team responsible for maintaining the Operational Non-Financial Risk (ONFR) program framework, including the documentation and ongoing design and enhancement of risk and control processes supporting the bank’s products and services. They will be responsible for tracking and reporting on how the program is adopted across various departments within the bank and will also support quality assurance activities related to program documentation.
Key Responsibilities:
Complete recurring and ad hoc administrative assignments in support of the Operational Risk team
Support the maintenance, documentation, and updates of ONFR program frameworks, processes, and controls
Track and report on program adoption and usage across various departments within the bank
Manage and organize large volumes of data related to risk, controls, and compliance activities
Prepare reports, trackers, and supporting materials using Excel and other standard tools
Assist with quality assurance (QA) reviews of documentation where required
Support analysis and reporting where requirements may initially be ambiguous
Must Have Skills:
Strong Excel skills, including experience managing and analyzing large datasets
Prior banking experience
Experience in Operational Risk Management, Compliance, or Project Management
Highly organized with strong attention to detail
Strong information management and documentation skills
Nice to Have Skills:
Previous experience with the same bank
Testing or Quality Assurance (QA) experience
Effective planner who can manage multiple priorities
Comfortable working with ambiguity and developing analysis and reporting approaches
Interviews:
Maximum 2 interviews
1st Round – hiring manager
2nd Round – supervising manager
Applicant Notices & Disclaimers
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 35.13/hr.
