Position Title: Administrative Assistant - Intermediate Length of Contract: 6 months Working Location: Toronto, ON (two days in office - Monday & Tuesday) Hours of Operation: 9-5 EST (may vary at certain times depending on the advisory team’s time zone)
Responsibilities:
Support and facilitate client transfers between advisors.
Open and set up client accounts.
Follow up on transfers.
Additional tasks include policy review, escalation management.
Primary focus on opening client accounts and transfers.
TRAVEL Requirement: 1 week out of the 6 months' assignments
Must Have Requirements:
Bilingual - French & English.
1-3 years of previous banking operations experience; involved in account openings.
Proficient in Microsoft Excel and Word.
Savvy with technology and data.
Experience in escalations and policy review.
Nice to Have:
Motivated to learn
Interest in learning platforms
Previous customer service experience
Education:
Post-Secondary
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers a Group Registered Retirement Savings Plan (RRSP) Program to all eligible employees. We also offer an Employee Assistance Program (EAP) and an employee discount program, which provides exclusive access to thousands of discounts on travel, entertainment, and more. SPECTRAFORCE offers unpaid leave as well as paid sick leave, paid holidays, and paid vacation as required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other prohibited grounds as identified by provincial or territorial law. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $21.97/hr.
