Prime Video PV is changing the way hundreds of millions of customers consume and interact with video around the world. Prime Videos Customer Relationship Marketing Technology CRMT org mission is to help PV become the entertainment destination for global customers by delivering customer lifecycle management programs that operate across all offer types and customer touch points both inside and outside of our apps. We build, maintain, and obsess over the relationship we have with our customers, and use relevant content and offers to keep customers excited. Our vision is to make every Amazon customer engaged with Prime Video and the Amazon ecosystem across all moments of their lifecycle journey, from awareness, acquisition, onboarding and activation, engagement, retention, to winback.We build and scale a holistic customer relationship management program to deliver automated and personalized marketing messages to Prime Video customers worldwide. Our team builds, maintains, and obsesses over our customer communication programs delivered in Prime Videos owned marketing channels and surfaces, including customer emails, app push notifications, WhatsApp, and Amazon.com promotions. We deliver billions of messages to tens of millions of customers world wide across 200 territories and 30 languages.We are looking for an experienced talented Sr. Technical Program Manager to lead automated outbound marketing platform which supports multiple programs Email, Push Notification, WhatsApp and within homepage placements of the amazon app and website. This is a unique opportunity to play a key role in an incredibly fastgrowing business. As a Sr. Technical Program Manager, you will partner with engineers, SDMs, other TPMs, Product Managers, marketers, and senior management to help create, track, and launch worldclass solutions. As part of the Prime Video marketing tech leads team, you will work on developing the systems and strategies used by Amazon worldwide and will regularly interact with senior leadership. You will work with our engineering, product, and marketing teams worldwide to define organization roadmaps, track enhancement of platform features, interactcollect tenant needs, drive operational excellence initiatives and manage technology operations. Youll work in a high volume environment and will be required to lead not only at the strategic level, but also tactically daytoday by diving deeply into business and technical domains.Key job responsibilitiesDrive software development and release with cross functional collaborations between marketing, product, and tech.Lead and influence stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed and develop schedules to ensure timely completion of projects by tracking project milestones.Assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit.Basic qualifications 3 years of technical product or program management experience 3 years of technical program management working directly with software engineering teams experience Experience managing programs across cross functional teams, building processes and coordinating release schedulesExperience building and evaluating systemlevel technical designExperience developing and executingdelivering product and technical roadmaps 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 55.00/hr.