Role: Project/Program Manager – Events Data
Location: Complete Remote
Duration: 10 Months
 
Day for this Contractor will look like:

• This person would work closely with Marketing teams to ensure success of Events. 

Top Skills:

• Must have skills: Great customer service, Ability to communicate with internal stakeholders, troubleshoot/diagnose issues, manage multiple projects at one time, Salesforce experience.
• Teachable skills: Systems such as Rainfocus

Seeking a highly motivated and experienced Systems Specialist Lead, to play a critical role in maintaining and optimizing our event data landscape. This contract position will be instrumental in ensuring the seamless flow and integrity of our global event data, particularly focusing on our current manual data integrations and supporting strategic automation initiatives. You will be a strategic and analytical thinker with a strong curiosity to understand end-to-end event data flows and a proactive approach to identifying and resolving data issues. Collaborating closely with Marketing, Sales, Product, and event technology teams, you will ensure data accuracy, consistency, and accessibility to support critical business functions.
 
Responsibilities:

• Day-to-day Data Operations: Oversee the timely, accurate, and efficient processing of event data to support downstream analytics, reporting, and event success measurement.
• Escalation Management and Troubleshooting: Serve as the primary point of contact for and resolve complex data-related issues and escalations, minimizing disruptions to event workflows and stakeholder reporting.
• Stakeholder Coordination: Collaborate effectively with internal teams (e.g., Marketing, Sales, Product) to understand and fulfill their event data requirements, ensuring alignment and clear communication.
• Support for Strategic Automation Initiatives: Partner with the Product team to provide operational expertise and support the development and implementation of automation efforts aimed at streamlining event data processes
• Operational Excellence: Ensure the stability and integrity of current manual data integrations ("Keep the Lights On") while actively supporting the planning and execution of the transition to automated processes, including understanding data flows and serving as a key escalation point for related issues.
• Stakeholder Collaboration & Relationship Management: Build and maintain strong working relationships across Marketing and event technology teams to understand data needs and dependencies related to current processes. Effectively communicate data-related information to stakeholders with varying levels of technical understanding.
• Process Improvement: Monitor existing data processes to identify bottlenecks and areas where improved data flow and monitoring can enhance efficiency and reduce errors within current manual integrations. Identify immediate resource constraints impacting current data support and propose practical solutions.
• Change Management & Communication: Communicate effectively regarding any changes or issues related to current data processes.
• Risk Management & Decision Making: Make informed decisions to mitigate risks related to current data operations.
• Project Management & Execution: Track tasks and milestones related to maintaining and improving current data processes. Proactively identify and escalate impediments affecting current data operations.

 
What You Should Have:

• Proven ability to facilitate data discussions with stakeholders with varying technical backgrounds.
• A solid understanding of the Salesforce Sales Cloud Data Model and how event data integrates with it.
• Demonstrated experience managing work streams and priorities for multiple teams and stakeholders simultaneously.
• A strong curiosity about data and its movement across systems, with a drive to understand data lineage and troubleshoot issues.
• An ability to identify operational challenges and propose practical solutions.
• An ability to triage escalations, work with senior stakeholders and solution challenges.
• An ability to evaluate and design processes, and package it up for service delivery.
• Expertise in dissecting data problems, clearly articulating data flow implications, and proposing logical troubleshooting steps.
• Proven experience working collaboratively with cross-functional teams.
• 3 to 5 years of experience working within cross-functional teams, ideally in a marketing or technology-related environment.
• A 4-year college degree or equivalent relevant work experience.
• Strong proficiency in Microsoft Excel including data manipulation, analysis, and reporting.
• Strong analytical skills with the ability to dissect and analyze complex data flows to identify root causes of discrepancies and integration issues.
• Proven experience in troubleshooting data-related problems and implementing effective solutions.

How many years of experience would you consider overqualified? N/A
How many years of experience would you consider underqualified? Less than 3 

About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $55.00/hr.