Position Title: Medical Information Systems and Processes Lead – 100% Remote
Assignment Duration: 12 Months
Work Arrangement: Remote
 
Position Summary:
The Medical Information Systems and Processes Lead plays a critical role in enabling the effectiveness, compliance, and operational excellence of the Global Medical Information team. This position provides systems ownership, process leadership, and project management support across Medical Information platforms and operational workflows.
 
Key Responsibilities:

• Lead the implementation, maintenance, optimization, customization, and continuous improvement of systems and tools supporting Medical Information, including but not limited to

• Medical enquiry/request management systems
• Reference management systems
• Document management systems
• Learning management systems

• Dashboards and reporting/analytics tools
• Internal intranet sites and external-facing Medical Information webpages

• Oversee systems, tools, and associated governance processes to ensure compliant execution of Medical Information activities in accordance with company standards, SOPs, regulatory requirements, and industry best practices.
• Own the lifecycle management of Medical Information content across internal and external platforms, including posting, updating, and retiring content on external-facing Medical Information webpages in accordance with governance and compliance requirements.
• Manage reporting and analytics deliverables, including development, maintenance, quality control, and distribution of standard and ad hoc Medical Information reports to internal stakeholders.
• Oversee copyright and permissions management for external data and content used in Medical Information activities, including securing permissions, coordinating payments, and maintaining required documentation to support compliance and inspection readiness.
• Ensure system and process adherence to data privacy standards and Medical Information safe harbor requirements, supporting compliant handling of sensitive and confidential information across all platforms.
• Serve as the key point of contact for Medical Information systems operations and governance.
• Anticipate Medical Information system and process needs; translate user and business requirements into actionable enhancements and technology solutions.
• Foster innovation and support digital transformation initiatives that enhance operational efficiency, scalability, and user experience.
• Collaborate with cross-functional partners (e.g., IT, Compliance, Quality, Medical Affairs, Commercial Operations) to align on requirements and enable seamless system integration and process execution.
• Manage external vendors supporting Medical Information systems and tools, ensuring delivery of services according to defined scope, timelines, and quality expectations.
• Coordinate with internal stakeholders to execute operational deliverables and support cross-team and cross-functional initiatives.
• Maintain and continuously improve departmental training materials and resources for both internal teams and external stakeholders.
• Provide system training and ongoing education to ensure consistent, compliant, and effective use of Medical Information tools and processes.

 
Qualification & Experience:

• Proven track record in project leadership and operational excellence.
• Excellent communication, networking, diplomacy, and interpersonal skills.
• Ability to adapt quickly to changing environments and embrace new ideas, approaches, and technologies.
• Self-starter with strong initiative and the ability to work independently toward ambitious goals.
• Sound judgment, exceptional organizational skills, and the ability to drive execution in a global, matrixed environment.
• Demonstrated strength in project management, change management, and problem-solving across cross-functional and/or global teams.
• Excellent presentation skills and strong stakeholder management capabilities.

 
Preferred / Nice to Have:

• Experience with Salesforce-based medical enquiry management systems, Veeva Vault (e.g., MedComms, PromoMats, Quality), EndNote, Power BI, Pimcore or other web publishing tools, CRM platforms, and SharePoint.
• Working knowledge of GxP validation terminology.
• Experience supporting global or multi-geography Medical Information operations.

 
Education

• Bachelor’s degree required.
• MBA, MS in Health Informatics, or other advanced degree a plus.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 53.00/hr.