Job Title:  Sales Assistant I 
Location: Dayton, OH
Duration: 6 Months (Possibility of extension depending upon business requirements and performance)
Schedule: M-F, 8-5 EST

Job Description

Candidate must be local to Dayton, OH or Alpharetta, GA offices - this will be a hybrid role (primarily home-based with occasional days in office)

**This is a more entry level role - similar to a CSR but focused along the lines of Sales.**  

Sales Coordinator  
This position exists to coordinate duties with the many back office groups to support a world class selling environment and the best customer experience possible. The Support Specialist is responsible for ensuring the smooth flow of information and follow up for existing and prospective customers while meeting the business unit objectives. The ideal candidate will be someone who is dynamic, motivated, and looking to drive to innovation.  

Basic Job Function:

• This position exists to support the achievement of revenue, customer satisfaction, process improvement, and market penetration objectives.  

Accountabilities:

• Acts as a liaison between sales/operations and such departments as billing, customer data administration, service administration, credit management, product and pricing.
• Investigates and improves customer satisfaction issues including customer billing and invoices, order processing, and contract implementation.
• Supports sales teams by managing customer inquiries such as processing contracts, add/delete ID numbers, POC and address changes, invoicing and billing support and other administrative duties related to supporting customer, sales and management requests.
• Compiles and analyzes data needed for operations of a sales branch, including tracking new sales and customer credits to assist the team in monthly revenue forecasting.
• Provides territory data and assists with account renewals.
• Works proactively to increase overall productivity of the sales team.
• Coordinates all special projects and follow through to completion.
• Works closely in a team environment.
• Completes other projects as assigned.

Qualifications:

• Excellent communication and telephone skills
• Good interpersonal and time management skills
• Ability to work independently on multiple tasks while prioritizing and meeting deadlines
• Strong organizational and time management skills
• Strong analytical skills and computer knowledge with proficiency in working with spreadsheets (Excel) and word processing
• Experience in performing multifaceted projects in conjunction with day-to-day activities
• Resourceful, well organized, highly dependable, efficient and detail oriented
• Strong ability in different administrative systems and software programs
• Professional demeanor, business maturity, and technical knowledge
• HS Diploma (any further Education is a plus)
• 0-2 years of experience required, must meet other qualifications

Top 3 must-have skills 

• Excellent communication and telephone skills
• Time Management skills
• Work independently on multiple tasks while prioritizing and meeting deadlines

 

About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $19.41/hr.