Job Title: Project Manager, Global Business Operations
Location: New York, NY 10036
Duration: 8 months Assignment
Shift/Hours: 40hours/week
Work Model: Hybrid, 3 days each week in our midtown Manhattan headquarters will be required.
 
About the Role:

• Client is seeking a collaborative, organized, and strategic Project Manager to oversee a variety of high-priority enablement initiatives across client.
• Reporting to the Senior Project Manager, Global Business Operations, you will be accountable for identifying and implementing business process improvements and efficiencies that will support client performance and drive innovation, and project managing cross-functional integrations.
• As a change agent, you will help create a new center of excellence program that will focus on continuous improvement and transformation initiatives.
• Three days each week in our midtown Manhattan headquarters will be required.

 Responsibilities:
Project Management:

• Oversee and manage a diverse variety of key strategic projects across client on behalf of Global Business Operations, part of the People Team.
• Build and manage project plans, timelines, and resourcing.
• Define and manage the delivery/execution of results as well as the resolution of key risks & issues.
• Demonstrate agility in managing progress across a diverse portfolio, adapt swiftly, and efficiently to new content critical to project success.
• Serve as the primary point of contact for stakeholders.
• Monitor/track project progress against established goals and communicate project status, including roadblocks, risks, milestones, and successes with all stakeholders.
• Manage logistics such as scheduling meetings, updating timelines, communicating deliverables, distributing materials, etc.
• Proactively respond to and effectively execute on ad-hoc requests, accurately assessing the time and resources required for completion.

 Project Delivery:

• Develop and coordinate preparation of tangible deliverables such as internal process documentation, user guides, governance/stakeholder materials, communications, training materials and process maps.
• Assess the level of change management required and make decisions on rollout dates, preparation of communications, and training requirements.

 Continuous Improvement:

• Partner with subject matter experts from People, Legal, Compliance, Finance, Commercial Sales, Technology and the business to create and implement process improvements and transformations across new and existing processes, documenting those processes, diagnosing inefficiencies, and ensuring the completion of projects to work towards an efficient future state.
• Identify opportunity areas where process management and new technology can significantly impact efficiency, quality, profitability, and employee satisfaction.
• Serve as an “internal consultant” to assist the People team, the business, and the downstream consumers in solving problems, managing projects, and driving toward solutions that add net present value (NPV) across the organization.
• Support process owners, stakeholders, and subject matter experts through the improvement process and manage their expectations.
• Facilitate process improvement meetings and workshops, including business process requirement gathering, brainstorming, and leadership project roadmap sessions. 

Qualifications & Required Skills:

• The willingness to work in the NYC office three days every week.
• 5 years of project management experience with at least one year of experience supporting improvement/transformation work and preferably process improvement.
• Experience planning, organizing, and leading multiple projects and work streams simultaneously.
• Demonstrated success supporting strategic initiatives and projects in a fast-paced, global organization.
• Experience analysing business processes, business process modeling, as well as utilizing process improvement methodologies and tools.
• Strong interpersonal, communication and organizational skills with the ability to synthesize information from multiple sources and provide strategic insight.
• A delivery/results focus.
• Proven ability to work well independently and collaboratively.
• A high-level of curiosity, adaptability, and persistence to find the best solutions for continuous improvement.
• Ability to motivate team members, foster strong relationships, drive change, and facilitate problem solving discussions.
• Overall business acumen with the ability to find the simplest, best path to solutions
• Experience openly sharing ideas and communicating effectively in emails, meetings and presentations.
• Strong ability to collect and interpret information.
• Experience using Google and/or Microsoft Office Suite.
• Familiarity with Lucid Chart or another processing mapping tool is preferred but not required.
• Familiarity with Asana, Smartsheets or another project management system is preferred, but not required.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 44.71/hr.