Job Title: Business System Analyst III
Duration: 07 months
Location: Remote role but prefers candidates from New York or Burlingame
Summary:

• We are seeking a skilled analyst to manage the day-to-day operations of our support demand planning application. The ideal candidate will provide Level 1 (L1) support, triage support requests, train users on application usage, and collaborate with the application providers to resolve user issues. This role requires an understanding of supply chain systems and processes, as well as the ability to query databases using SQL statements. The Analyst will work with users both in person and remotely making self-starting abilities essential.

Must-Have Skills:

• Proficiency in SQL and database management. Demand planning environment – as a planner / a systems analyst. Demand planning tools
• Proven experience in application support or a similar role. Strong analytical and problem-solving skills.
• Excellent presentation and communication skills. Ability to work independently and manage tasks with a high degree of ambiguity.

Nice-to-have Skills:

• Familiarity with supply chain systems and processes. Experience in training and user support.
• End to end supply chain experience / demand planning or forecasting

Years of Experience:

• 3 to 5 years in demand planning

Job title: Supply chain business analyst, business system analyst, demand planner, planning product managers
Keywords:

• Demand planning solutions
• Data Pipeline    
• SQL
• Testing
• Implementation of demand planning
• Demand planning environment – as a planner / a systems analyst
• Demand planning tools
• Understanding of forecasting models

Degrees/Certifications Required:

• Bachelor's degree in supply chain management, information systems, or a related field.

Key Responsibilities:

• Manage daily operations of the support demand planning application, ensuring smooth functionality and user satisfaction.
• Provide L1 support and triage support requests to ensure timely resolution of user issues.
• Train users on how to effectively use the application, enhancing their understanding and efficiency.
• Collaborate with the application provider to resolve complex user issues and improve application performance.
• Understand supply chain systems and processes to provide informed support and insights.
• Write SQL statements to query databases, supporting data-driven decision-making.
• Work with users both in person and remotely, adapting to different communication styles and needs.

Qualifications:

• Bachelor's degree in supply chain management, information systems, or a related field.
• Proven experience in application support or a similar role.
• Strong analytical and problem-solving skills.
• Proficiency in SQL and database management.
• Excellent presentation and communication skills.
• Ability to work independently and manage tasks with a high degree of ambiguity.

Preferred Skills:

• Familiarity with supply chain systems and processes.
• Experience in training and user support.
• Strong interpersonal skills and the ability to work collaboratively with diverse teams.
• The successful candidate will play a crucial role in supporting our demand planning application, contributing to the overall efficiency and success of our operations.

Qualifications:

• Qualifications: Bachelor's degree in supply chain management, information systems, or a related field.
• Proven experience in application support or a similar role. Strong analytical and problem-solving skills.
• Proficiency in SQL and database management.
• Excellent presentation and communication skills.
• Ability to work independently and manage tasks with a high degree of ambiguity.

Interview Process:

• How many rounds of interviews: 2 rounds – questions around SQL will be asked
• Types of Interviews: 2 rounds
• Interview Duration: 30min

 

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $80.00/hr.