HR Analyst II
Spectraforce
Walkersville, Maryland
11 days ago
Job Description
Title: HR Analyst II
Location: Walkersville, MD
Duration: 6 Months Assignment
Key Responsibilities:
• Serve as the main contact for service-related inquiries from recruitment, managers, employees, and other HR team members.
• Ensure the complete resolution of HR requests, including tracking and tracing.
• Offer outstanding customer service by promptly resolving queries and issues, really committing to provide a high-end user experience.
• Stay knowledgeable about business operations, structure, and key contacts to provide ad-hoc support and advice during HR calendar events.
• Monitor the quality of transactional work produced by the Hubs and key HR service metrics.
• Offer proactive advisory services on HR processes for HR Business Partners and line managers.
• Maintain regular contact and conduct reviews with HR teams for assigned areas, demonstrating an awareness of business area support, site-specific strategies, and challenges.
• Collaborate on site-specific projects as needed, maintaining a working knowledge of global and site-specific HR policies and procedures.
Education and Certification:
• Bachelor’s Degree or equivalent experience required, preferably in Human Resources or a related field.
• HR Certification is a plus.
Key Requirements:
• Proficiency in Microsoft Office products; HRIS experience (Workday) preferred.
• Previous experience in a human resources role, with ticket management and employee relations experience preferred.
• Outstanding customer service orientation with strong follow-up skills and attention to detail.
• Excellent verbal and written communication skills.
• Demonstrated approach to improving processes with flexibility and a willingness to learn.
Notes:
• This role is crafted for individuals who are ambitious and determined to successfully implement HR services that make a genuine difference.
• The position follows a hybrid schedule of three days on-site and two remote days after full training, aligning with a Monday to Friday business hours framework.
About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $20.11/hr.
Location: Walkersville, MD
Duration: 6 Months Assignment
Key Responsibilities:
• Serve as the main contact for service-related inquiries from recruitment, managers, employees, and other HR team members.
• Ensure the complete resolution of HR requests, including tracking and tracing.
• Offer outstanding customer service by promptly resolving queries and issues, really committing to provide a high-end user experience.
• Stay knowledgeable about business operations, structure, and key contacts to provide ad-hoc support and advice during HR calendar events.
• Monitor the quality of transactional work produced by the Hubs and key HR service metrics.
• Offer proactive advisory services on HR processes for HR Business Partners and line managers.
• Maintain regular contact and conduct reviews with HR teams for assigned areas, demonstrating an awareness of business area support, site-specific strategies, and challenges.
• Collaborate on site-specific projects as needed, maintaining a working knowledge of global and site-specific HR policies and procedures.
Education and Certification:
• Bachelor’s Degree or equivalent experience required, preferably in Human Resources or a related field.
• HR Certification is a plus.
Key Requirements:
• Proficiency in Microsoft Office products; HRIS experience (Workday) preferred.
• Previous experience in a human resources role, with ticket management and employee relations experience preferred.
• Outstanding customer service orientation with strong follow-up skills and attention to detail.
• Excellent verbal and written communication skills.
• Demonstrated approach to improving processes with flexibility and a willingness to learn.
Notes:
• This role is crafted for individuals who are ambitious and determined to successfully implement HR services that make a genuine difference.
• The position follows a hybrid schedule of three days on-site and two remote days after full training, aligning with a Monday to Friday business hours framework.
About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $20.11/hr.