Title: Data Operations Program Manager / Operations Manager IV
Location: Onsite – Redmond, WA
Duration: 12 Months
 

Overview
As a Data Operations Program Manager, you will play a critical role on an internal data team, supporting ambitious research programs by ensuring operational excellence across a multidisciplinary group of researchers. Your ability to manage projects, coordinate operations, and solve problems proactively will directly impact the team's success.

You’ll collaborate closely with Technical Program Managers, Research Coordinators, Research Scientists, and Research Assistants. To thrive in this role, you must be adaptable, resourceful, and comfortable navigating ambiguity—all while maintaining focus on driving team efficiency and tactical progress.

Key Responsibilities
Dogfooding Program Management

• Manage internal testing programs, including developing marketing materials and onboarding documentation.

• Build and maintain device management systems.

• Provide hands-on support for participants testing pre-release hardware and software.

Device Management and Deployment

• Track hardware used in both in-lab and remote data collection studies.

• Procure, ship, and distribute prototype devices.

• Partner with security teams to ensure devices are properly handled and maintained.

Procurement and Budgeting

• Procure equipment and supplies for lab operations based on evolving data collection needs.

• Monitor procurement workflows and ensure budget compliance for operations-related purchases.

Communication and Operational Support

• Maintain internal records and update documentation regularly.

• Manage internal websites and knowledge bases.

• Share lab updates and policy changes with broader cross-functional teams.

Minimum Qualifications

• 3+ years of experience in project management, operations, or data collection management.

• 1+ years of experience working with networks, hardware, and/or software infrastructure.

• Strong communication, problem-solving, and attention to detail.

• Demonstrated ability to collaborate with cross-functional teams in diverse environments.

• Proven track record of working independently and delivering highly organized results.

Preferred Qualifications

• Experience in human subjects research, lab management, or research support in fast-paced or ambiguous settings.

• Background in building or managing medium to large-scale systems and services.

• Ability to manage multiple workflows and projects simultaneously.

• Bachelor’s degree in Psychology, Human-Computer Interaction, Computer Science, Business Administration, or a related field.

 

About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.
 
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
 
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
 
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer. 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $59.60/hr.