Title: Title: Director, Business Intelligence & Performance
Location: 6201 N 24th Parkway, Phoenix, Arizona 85016 (Hybrid – in office M/W/F, work from home Tues/Thurs)
Duration: Direct hire

Position Summary
The Director, Business Intelligence & Performance Strategy sits within the Strategic Planning team and is responsible for transforming hotel?level and system?wide performance data into actionable insights that inform enterprise strategy, brand performance, and investment decisions.
Acting as a trusted thought partner to executive leadership, the role ensures performance measurement, forecasting, and analytics that support strategic priorities and value creation.

 Key Responsibilities

1. Strategy?Led Business Intelligence

• Serve as a strategic advisor to executive leadership by preparing and interpreting hotel and system performance trends and translating them into strategic insights.
• Use and ensure analytics help guide and promote key strategic discussions related to brand positioning, portfolio composition, and growth initiatives.
• Manage and oversee executive dashboards, scorecards, and performance reporting.
• Leverage AI tools, industry data, and insights to monitor performance, identify trends, and optimize strategic planning, while proactively synthesizing and sharing these findings with key stakeholders to inform decisions and drive alignment.

2. Strategic Initiatives Management

• Manage, oversee, and/or execute company strategic initiatives (e.g., hotel development retention and growth strategies; business intelligence reporting).
• Develop, manage and/or execute detailed project plans and timelines.

3. Enterprise Performance & Business Analysis 

• Synthesize large, complex data sets into clear narratives that inform strategic discussions and recommendations.
• Assess key business drivers and deliver insights for enterprise-level decisions (e.g., analysis of brand-level market performance, RevPAR, ADR, occupancy, revenue mix, and contribution metrics across brands, segments
• Act as a central point of coordination for key performance analytics and development incentive decisions (e.g., key money underwriting).
• Support preparation of executive, Board-level, and member-facing business cases and presentations.
• Partner with stakeholders to establish and maintain consistent definitions, benchmarks, and methodologies for hotel and system performance metrics to ensure data accuracy, integrity, and scalability.

Qualifications

• Bachelor’s degree in business, economics, statistics, data science, or a related field; advanced degree preferred.
• 8+ years of experience in business intelligence, strategy, or performance management.
• Demonstrated experience analyzing hotel, multi?unit, or asset?based performance, with strong understanding of RevPAR, ADR, and revenue dynamics.
• Proven ability to operate in a strategy?led, executive?facing environment.
• Strong analytical, modeling, and data visualization skills (e.g., Power BI, Tableau, etc.).
• Exceptional ability to translate complex performance data into clear strategic insights.
• Hospitality, travel, or franchised?system experience strongly preferred.

Core Competencies

• Strategic and Financial Acumen
• Hotel and Portfolio Performance Analytics and Benchmarking
• Executive Communication and Storytelling
• Cross?Functional Leadership
• Results Orientation and Continuous Improvement

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 124900.00/Yearly.