Title: Customer Solutions Representative 1
Duration: 2+ Months
Location: Tulare, CA 93274
Shift: Tues-Thurs 8-5 /1 hour lunch; subject to change with advanced notice as classes are scheduled
 
Responsibilities:

• Front Desk & Visitor Support
• Greet and assist visitors upon arrival
• Provide basic technical support for conference and training rooms
• Communicate with vendors, customers, and staff
• Provide general customer service
• Maintain and uphold EEC’s mission, values, policies, procedures, and principles Workshop & Event support
• Coordinate logistics and set up for workshops and meetings
• Assist instructors and internal teams with administrative tasks
• Support registration, attendance, and customer inquiries
• Provide support to customers before, during, and after workshops and events Facilities & Operations
• Support building operations and maintenance
• Organize operational documents and support document development
• Submit facility maintenance requests
• Order and manage supplies

Tours and Demo support:

• Set up & assist the team with equipment demonstrations, tours, and consultations.
• Assist with scheduling and coordinating tours

Lending Program Support:

• Monitor and assist all reservations for lending programs
• Prepare and package equipment based on reservations
• Support program pick-up and drop off at the EEC
• Keep accurate loan records 

Required Skills/Attributes:         

• High School Diploma
• Must have MS Office (Word, Excel, Outlook, PowerPoint) experience - basic level
• Must also have basic level experience in mail sorting, printing, scanning, schedule appointments, and answering phones.

Desired Skills/Attributes:            

• Bilingual (English/Spanish)
• Proficiency in Microsoft Office and internet-based applications
• Strong customer service and communication skills
• Ability to multitask and prioritize
• Attention to detail and organizational skills

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 23.16/hr.