Job Title: Senior Manager, North America Marketing Program Management
Duration: 06 months
Location: San Francisco, CA
Role Overview:

• North America Marketing is seeking a highly organized, execution-oriented Senior Manager, Program Management to lead program management for a large-scale initiative spanning North America and key teams across the broader enterprise.
• This role will serve as the central point of orchestration for a complex, multi-workstream program. The Senior Manager will establish program structure, connect teams and dependencies, maintain a clear view of milestones and risks, and ensure commitments are delivered in support of corporate goals.
• The ideal candidate combines rigorous PMO discipline with an AI-native mindset. They use AI and automation thoughtfully to streamline workflows, improve program visibility, reduce administrative burden, and strengthen coordination, while maintaining excellent judgment, accuracy, and attention to detail.

Key Responsibilities
Program Planning and Execution

• Lead end-to-end PMO activities for a large enterprise-wide program involving North America Marketing and key cross-functional teams.
• Translate corporate goals and program objectives into an integrated roadmap with clear workstreams, milestones, deliverables, owners, and measures of success.
• Develop and maintain detailed program plans, calendars, action trackers, decision logs, risk registers, and dependency maps.
• Monitor progress across concurrent workstreams, identify variances early, and drive timely mitigation and resolution.
• Maintain a disciplined focus on execution, follow-through, and delivery quality.

Cross-Functional Orchestration

• Bring together leaders and teams across North America Marketing and relevant enterprise functions to deliver shared outcomes.
• Create clarity around roles, responsibilities, decision rights, handoffs, and interdependencies.
• Facilitate working sessions and leadership forums that produce decisions, accountable owners, and clear next steps.
• Build alignment across stakeholders with different priorities, operating models, and timelines.
• Escalate material risks, unresolved decisions, and resource constraints through the appropriate governance channels.

Governance and Executive Reporting

• Establish and manage the program governance structure, operating cadence, and communication plan.
• Prepare concise, executive-ready updates that communicate progress, outcomes, risks, dependencies, decisions, and required actions.
• Ensure program information is accurate, current, consistent, and accessible to the right stakeholders.
• Maintain clear documentation of decisions, commitments, changes in scope, and follow-up actions.
• Support leadership reviews with fact-based insights and a clear view of overall program health.

AI-Enabled Program Management and Process Improvement

• Identify practical opportunities to use AI and automation to improve program planning, coordination, reporting, knowledge management, and team productivity.
• Apply AI tools to reduce repetitive administrative work, synthesize information, surface risks, and improve the speed and quality of program communications.
• Standardize and simplify workflows, templates, and operating practices across workstreams.
• Partner with appropriate teams to test, document, and scale effective AI-enabled ways of working.
• Use sound judgment and applicable governance requirements when introducing AI into program processes.

Stakeholder Leadership

• Build trusted relationships with senior leaders, workstream owners, subject-matter experts, and cross-functional partners.
• Influence progress without direct authority and create shared accountability for outcomes.
• Adapt communication to different audiences while remaining direct, concise, and action-oriented.
• Create an inclusive, collaborative environment that enables teams to raise issues early and solve problems quickly.

Qualifications
Required

• 8+ years of experience in program management, PMO, marketing operations, business operations, or a related field.
• Demonstrated experience managing large, complex, cross-functional programs in a matrixed enterprise environment.
• Advanced capability in integrated planning, governance, risk and issue management, dependency management, and executive reporting.
• Exceptional organization, attention to detail, prioritization, and follow-through.
• Strong facilitation, stakeholder management, written communication, and executive presentation skills.
• Ability to create structure in ambiguous situations and manage multiple workstreams without losing sight of program-level outcomes.
• Demonstrated use of AI or automation to improve personal productivity, team coordination, or operational processes.

Preferred

• Experience supporting enterprise-wide initiatives involving marketing and multiple corporate functions.
• Experience in a large global organization, financial services, technology, consulting, or another highly regulated and complex environment.
• Familiarity with modern collaboration, work management, reporting, and AI-enabled productivity tools.
• Experience improving PMO processes, building reusable program standards, or enabling adoption of new ways of working.
• Relevant program or project management certification is a plus.

Core Capabilities

• Enterprise Program Rigor: Builds disciplined plans, governance, and controls that keep a large program moving.
• Cross-Functional Alignment: Connects teams, resolves ambiguity, and keeps stakeholders focused on shared corporate goals.
• AI-Native Execution: Uses AI as a practical operating tool to simplify work and improve speed, insight, and coordination.
• Extreme Organization: Maintains command of details, dependencies, decisions, risks, and follow-ups across many workstreams.
• Executive Communication: Distills complex program information into concise, decision-ready updates.
• Ownership and Judgment: Anticipates issues, drives closure, escalates appropriately, and protects delivery quality.

What Success Looks Like

• North America Marketing and enterprise partners operate from one integrated view of priorities, milestones, dependencies, risks, and decisions.
• Program governance is consistent, efficient, and focused on action rather than administration.
• Leaders receive timely, accurate information and can quickly identify where decisions or intervention is needed.
• Workstream owners understand their commitments and follow through with clear accountability.
• Risks and cross-functional dependencies are surfaced early and resolved before they compromise delivery.
• AI-enabled workflows measurably reduce manual coordination and improve the quality and timeliness of program management.

Ideal Candidate Profile

• This role is well suited to a program leader who is energized by complexity and known for creating order, momentum, and accountability. The strongest candidate will be equally comfortable managing a detailed integrated plan, facilitating a difficult cross-functional decision, and preparing a sharp update for senior leadership. They will be curious and pragmatic about AI, using it to improve how work gets done without losing the human judgment and relationship-building required to lead across an enterprise.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's pay range is $80.00/hr - $90.00/hr.