Database Analyst IV
6 Months
Salem, Oregon, 97302 (REMOTE)
 
Description: The Office of Information Services (OIS) is a shared service provider for the Oregon Health Authority (OHA) and Oregon Department of Human Services (ODHS). OIS provides the technology systems and services that support more than 18,000 OHA and ODHS agency staff at local offices and facilities around the state. These systems and services help the two agencies determine client service program eligibility; provide medical, housing, food, and job assistance; provide addiction, mental health, vocational and rehabilitative services; protect children, seniors and people with physical and/or developmental disabilities; process claims and benefits; manage provider licensing and state hospital facilities; and promote and protect the state public health. OIS is currently undergoing a large IT Service Management (ITSM) system replacement project, transitioning from legacy CA Service Desk Manager (SDM) and CA Asset Portfolio Management (APM) to Ivanti ITSM and Neurons for Discovery and Configuration Management.
 
The Role:

• This role is critical to supporting the configuration of Ivanti for an automated and scalable IT asset tracking.
• We are seeking an experienced Database Analyst IV to support design, development, testing, and implementation of data structures required for hardware and software asset tracking, purchasing workflows, and configuration item (CI) management. This role will provide technical expertise in translating legacy manual processes into structured, normalized datasets—supporting data modeling, cleansing, migration, and process alignment to enable automation, workflows, and reporting within Ivanti’s ITSM and ITAM platforms
• Scope: Key Person under this WOC will participate in the OIS ITSM Maturation Project by supporting the transition and instantiation of ITAM data from legacy sources to the Ivanti suite. The Key Person will:

• Collaborate with the Asset Management team members to support the configuration and management of relational data models aligned with Ivanti ITSM and Neurons platform requirements.
• Translate spreadsheet-based and manual processes into structured, scalable data systems to support hardware/software asset and purchasing workflows.
• Contribute to the design and population of the configuration management database (CMDB), asset inventories, and line-item-level purchasing structures.
• Assist in mapping legacy records (e.g., hardware, software, vendor, location, financial) into Ivanti object structures, identifying and integrating missing or incomplete data.
• Support integration efforts with procurement systems, inventory sources, and automated discovery tools.
• Plan and support data migration activities, including extraction, transformation, and load (ETL), testing, cleanup, and validation.
• Ensure data normalization, integrity, and accessibility across the asset lifecycle, incorporating performance tuning, error correction, and auditing best practices.
• Collaborate with internal technical teams and vendors to troubleshoot and validate data mappings, field configurations, and automation triggers.
• Document custom database structures, data dictionaries, and configuration elements to support maintainability and knowledge transfer.

Tasks:
Contractor’s Key Person shall:

• Review existing data systems—models, queries, quality, security—and provide recommendations and a suggested roadmap for migration.
• Provide expertise and guidance for data cleansing, data validation, data standardization, and data purging, with a focus on transforming and importing legacy data from Excel and CA APM into Ivanti.
• Establish repeatable processes for data quality control, deduplication, and validation to support ongoing bulk imports and integrations.
• Provide expertise and guidance for data mapping, including identifying authoritative sources and defining key configuration items (CIs), relationships, and lookup values in support of Ivanti's data model.
• Create and support execution of plans for resolving data anomalies and discrepancies, including identifying gaps in current data and reconciling conflicting or incomplete records.
• Provide expertise, create plans, and support execution of ETL (extract, transform, load) activities to transition data into the Ivanti platform.
• Recommend and support strategies for maintaining long-term database health, performance, and governance.
• Partner with the project team members to define and document asset lifecycle processes such as procurement, deployment, changes, and disposals, ensuring alignment with audit and compliance requirements.
• Develop technical documentation, data dictionaries, and configuration guides; assist in creating training and knowledge base materials to support long-term maintainability and staff enablement.
• Provide knowledge transfer, guidance, and industry best practices with regards to the tasks above.

Required skills and experience:

• The key person must have similar, recent experience supporting the launch of Ivanti tools, including recent, relevant experience:
• Hands-on ETL experience migrating from legacy ITAM data to Ivanti.
• Experience mapping legacy records to Ivanti object structures.
• Experience with data cleansing, validation, standardization, and purging as part of an Ivanti implementation.
• Proven ability to detect and resolve data anomalies and discrepancies.
• In-depth understanding of Ivanti data mapping and platform capabilities.
• In-depth knowledge of industry best practices for data modeling, cleansing, and migration.
• Demonstrated experience in relational database design, development, and analysis.
• Strong SQL skills (e.g., PostgreSQL, SQL Server, Oracle).
• Familiarity with CI relationships and CMDB structures in an ITSM/ITAM context.
• Ability to clearly document schema designs, data definitions, and mapping logic.
• Experience working in large public sector environments.
• Ability to work independently, manage competing priorities, and work collaboratively with state staff.

In addition, the ideal candidate will have skills and experience in:

• Ivanti ITSM and Neurons for Discovery/Configuration.
• Familiarity with CA Service Desk Manager (SDM) and Asset Portfolio Management (APM).
• Knowledge of ITIL v4 practices, especially Asset Management, Configuration Management, and Change Enablement.
• Experience with CMDB best practices and automated discovery tools.
• Understanding of service catalog structure and line-item-level procurement workflows.
• Experience working on state government or similar public sector IT projects.
• Building and managing scalable, clean, and auditable datasets in support of enterprise ITSM and ITAM solutions.
• Experience performing knowledge transfer / mentoring.

 

 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $55.00/hr.