Location: Barceloneta, PR
Pay Rate: $30.43 / Hourly

Responsibilities:

• Responsible for implementing and maintaining the effectiveness of the quality system.
• Provides effective quality controls to the referral management, call center and fulfillment operations.
• Monitors compliance with all company and Pharmacy Solutions policies and procedures in addition to all federal/state/local governmental and pharmacy laws and regulations.
• Evaluates, analyzes, and trends quality indicators, data, performance metrics and prepares daily/monthly reports of pharmacy solutions quality measurements.
• Manage QA lists, spreadsheets, and databases as required to support the business.
• Participates in Quality Improvement initiatives and assures customer satisfaction.
• Conducts investigations and provides timely resolutions to variance, incident, exception issues.
• Participates in the development and implementation of permanent corrective actions.
• Prepares ad hoc quality and other reports as requested by management and external customers
• Conduct internal audits on the business functions of Pharmacy Solutions and Supports external audit logistics and operations.

Qualifications:

• BS in a scientific discipline or related experience
• Minimum of 2 years’ experience in a Quality related field
• Strong computer skills utilizing a Microsoft environment (e.g. Word, Excel, Access, PowerPoint)
• Good oral, written, and presentation skills
• Sound decision making and problems solving skills to assure business unit compliance
• Strong analytical skills, ability to analyze data and trends and draw conclusions
• Good mathematics background with an understanding of basic statistical concepts

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.The pay rate for this position is $30.43/hr.