Position Title: Volunteer Recruitment Support
Work Location: New Haven, CT, 06511
Assignment Duration: 16 months
Work Schedule:
• Mon-Thu: 7:30am–4:00pm; 9:00am–5:30pm; 10:00am–6:30pm
• Fri: 7:30am–4:00pm; 8:00am–4:30pm; 9:00am–5:30pm
• Sat: As needed per level of recruitment activity. Would be given advance notice if Saturday work is needed.

Work Arrangement:
• Training 4–6 weeks onsite
• Mainly remote, unless a mandatory meeting or additional training

Position Summary:
Volunteer Recruitment Support is responsible for registering new and current clinical research participants and conducting a series of pre-screening procedures to determine eligibility and enroll them for clinical studies. Volunteer Recruitment Support executes recruitment strategies and acts in compliance with regulatory requirements related to the protection of all participants confidential data. Additional responsibilities may include serving as preceptor for new staff in training and participating in projects within the department related to participant outreach, metrics, and database optimization.

Key Responsibilities:
• Maintains first contact with potential participants and informs them about clinical research and available study opportunities
• Communicates protocol requirements, study procedures, stipend information, and PCRU policies to potential participants in a prompt and professional manner
• Assesses participants qualifications for participation in a study based on information gathered during the intake in accordance with study protocol inclusion/exclusion criteria and medical guidance
• Maintains source documentation, accuracy, accessibility, and confidentiality of participant records and reports
• Communicates with participants via text messaging, emailing, and other methods in compliance with regulatory requirements for study related recruitment, follow up, soliciting updated information and regular database clean up
• Schedules study screenings and cohorts/groups for dosing according to established timelines and manages appointments
• Demonstrates positive attitude to the participant population to ensure trust in clinical research
• Performs database cleanup activities and other recruitment and targeted outreach projects
• May train and mentors new staff members
• May cross-functional responsibilities within the recruitment department, such as participant payments, marketing, website development, and social media

Background & Context:
• No direct patient care
• Call center type assignment
• Rate range is based on level of work experience and education
• Mark-up not to exceed 45%
• Would like to see CVs with:
 – Minimum of 3 years’ experience in a clinical setting (research or healthcare)
 – Minimum of 1 year experience in clinical research recruitment
 – Health care practice experience with valid license (RN, LPN)
• Patient Interaction (no clinical procedures)

Qualification & Experience:
• Health care practice experience with valid license (RN, LPN)
• Experience in clinical setting (research or healthcare) — 3+ years
• Experience in clinical research recruitment — 1+ year

 

 


At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $24.65/hr.