Job Title: Associate Credit Representative
Location: Naperville, IL 60563 (HYBRID, but the Candidate needs to be in the office every day for the first two weeks for training) {Mon-Fri- WFH}
Duration: 6 Months (Possibility of extension depending upon business requirements and performance)
 
Job Responsibilities:

• Contacting customers on past due balances via email and phone.
• Ability to listen, identify, and document invoicing issues and communicating to internal stakeholders.
• Need to be able to research and reconcile debit/credits and payments on customer accounts.
• Need to be able to deal with upset customers in a professional manner.
• After training, will need to have an internal drive to resolve past due balances without assistance from Manager.

 
Required Skills:

• Commercial (B2B) Collection Experience required (2-5 years)
• Background in accounting to support research on debit/credits on customers accounts.
• Ability to be self-motivate after training
• Needs to know Microsoft Excel (basic commands for statement reconciliation)
• Good Communication.

 
Preferred Skills:

• SAP experience preferred
• GetPaid collection experience preferred

 
Education/Experience Requirement:

• 2-5 years collection experience

 
Education Preferred:

• College or 2-5 years experience

 
Technology Requirements:

• SAP, Excel

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 25.00/hr.