Position Title: Senior Data Entry Clerk Duration: 12 months Location: Montreal, QC H2Y 1L6 Hours of Operation: 9ham to 5hpm. (Depending on the workload, it might be required to work a little later. Candidate will be advised by the Assistant manager)
Description Provides a variety of general office support services and clerical tasks to support to one or more business groups and facilitate group operations. Collaborates with internal and external stakeholders to facilitate delivery of business objectives in accordance with applicable policies, processes, and controls. Troubleshoots and resolves routine problems according to policies, standard procedures, schedules, and deadlines and maintains audit trails, or escalates non-routine problems.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Takes immediate action to address serious infractions of policies or regulations.
Administers a filing system to ensure the availability of business and operational reports, forms, and other documentation.
Creates, maintains, and enters information into databases.
Tracks, verifies, and processes transactions.
Resolves or escalates invoice discrepancies in accordance
Manage Service Level agreements as per set standards
Qualifications:
Strong knowledge and understanding of the business unit’s key products and services, processes, and controls.
The ability to manage, track and prioritize multiple initiatives
Good understanding of the business unit’s risk and regulatory requirements.
Good knowledge of office equipment used by the business unit, such as photocopiers, computer, and printers.
Solid knowledge and understanding of routine procedures and/or processes of the work team.
Strong experience with transactional documentation types, workflow priorities, and deadlines of processing areas that interact with the business unit.
Specialized knowledge.
Strong working knowledge of Microsoft Office
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Experience:
Minimum 2 years of Data entry, Service file related work
Less focus on customer service experience
Bilingual is NOT mandatory but nice to have
No Mutual fund certificate requirement
Applicant Notices & Disclaimers
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.The pay rate for this position is $18.00/hr.
