Job Description
Position Title: LTSS Service Care Manager
Work Location: Remote – Texas (source from McAllen, Edinburg, Corpus Christi, Brownsville, Weslaco)
Assignment Duration: 12 months
Position Summary:
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Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care
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Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
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Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
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Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
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Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met
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Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
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May perform home and/or other site visits to assess member’s needs and collaborate with healthcare providers and partners
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Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
Qualification & Experience:
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Required: Bachelor’s degree and 2 – 4 years of related experience
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Required: LSW
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Preferred: Home Health experience, Case Management experience 2–10 years, Nursing facility experience, Bilingual
Candidate Requirements Education/Certification Required: Bachelor's degree and 2 – 4 years of related experience Preferred: Licensure Required: LSW Preferred: - Years of experience required
- Disqualifiers
- Best vs. average
- Performance indicators
Must haves:
Nice to haves:- Home Health experience
- Case Management experience 2-10 years
- Nursing facility experience
- Bilingual
Disqualifiers:
Performance indicators:
• Weekly call members at least 1 that week but they must complete all follow-ups for each member
Best vs. average:- Top 3 must-have hard skills
- Level of experience with each
- Stack-ranked by importance
- Candidate Review & Selection
1 Excellent computer skills 2 Good Communication skills 3 Organization
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 30.00/hr.