Requisition Details:
Job title: Clinical Informatics Specialist (Cerner Provider Support & Training)
Duration: 3 Month onsite
Location: Hoffman Estates, IL
 
Work Location

• Primary Location:  Hoffman Estates, IL
• Schedule: Full-time, onsite
• Occasional travel to nearby facilities may be required.

Ideal Candidate Profile

• Strong Cerner Clinical Informatics professional with recent provider support experience.
• Experienced in provider personalization, onboarding, and training.
• Comfortable working directly with physicians, nurses, and clinical leadership.
• Knowledgeable in inpatient clinical workflows and EHR optimization.
• Able to round on units, troubleshoot issues, and serve as the go-to onsite clinical technology resource.
• Combines healthcare operations knowledge with hands-on Cerner application support expertise

Position Summary
The Clinical Informatics Specialist serves as a liaison between clinicians, clinical operations, and technology teams to optimize the use of electronic health record (EHR) systems and clinical applications. This role provides frontline support for providers and clinical staff, delivers Cerner training and personalization services, and promotes effective use of clinical information systems to enhance patient care, patient safety, clinical productivity, and provider satisfaction.
The ideal candidate will possess strong Cerner expertise, experience supporting providers in an inpatient hospital setting, and the ability to educate and support clinical end users. This position requires a highly visible presence within the hospital, working directly with physicians, nurses, and operational leaders to improve workflows, system adoption, and overall user experience.
Key Responsibilities

• Provide onsite clinical informatics support for physicians, nurses, and clinical staff.
• Serve as a subject matter expert for Cerner applications, workflows, and provider-facing functionality.
• Lead provider onboarding, personalization, and customization sessions for new providers.
• Support providers with PowerChart navigation, order entry, favorites management, and workflow optimization.
• Conduct rounding on nursing units and clinical departments to proactively identify and resolve workflow and technology issues.
• Collaborate with physicians, nurses, and operational leaders to evaluate current workflows and recommend process improvements.
• Analyze clinical and organizational needs and translate requirements into system improvements and workflow enhancements.
• Lead basic to moderately complex clinical informatics projects and initiatives.
• Support implementation, testing, validation, and optimization of clinical applications and technology solutions.
• Develop training materials and deliver end-user education for providers and clinical staff.
• Participate in scenario creation, test script development, user acceptance testing (UAT), and system validation activities.
• Ensure compliance with information systems policies, healthcare regulations, and organizational standards.
• Support provider badge authentication and access management processes, including Imprivata enrollment and administration.
• Resolve complex issues related to EHR functionality, workflow integration, provider adoption, and clinical operations.
• Identify opportunities for process improvement and recommend solutions that enhance quality, efficiency, provider satisfaction, and patient outcomes.

Required Qualifications

• Minimum 5 years of Clinical Informatics, Healthcare IT, or Cerner-related experience.
• Minimum 5 years of clinical healthcare experience within a hospital or healthcare setting.
• Hands-on experience supporting Cerner applications in an inpatient environment.
• Experience providing physician/provider support, onboarding, personalization, and training.
• Strong knowledge of Cerner PowerChart, provider workflows, order entry, and clinical documentation processes.
• Experience navigating electronic medical records (EMRs) and understanding clinical data and clinical workflows.
• Excellent communication and interpersonal skills with the ability to work effectively with physicians, nurses, and multidisciplinary teams.
• Strong critical thinking, analytical, troubleshooting, and problem-solving skills.
• Ability to work independently with minimal supervision in a fast-paced healthcare environment.

Preferred Qualifications

• Bachelor's degree in Healthcare Administration, Nursing, Clinical Informatics, Health Information Management, Information Systems, or a related healthcare discipline.
• Experience with Imprivata or similar clinical authentication and badge-access solutions.
• Previous experience supporting physician adoption, EHR optimization, and clinical application implementations.
• Clinical background such as Nursing, Allied Health, or other direct patient care experience.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.This position's pay range is $50.00/hr - $67.50/hr.