Job Title: Senior End User Support Technician Location: Fort Worth, TX 76177 Duration: 3 years, 11 months
Required Skills:
Strong understanding of desktop/laptop/mobile device support principles and practices
Excellent communication skills
Flexibility to support users in office as well as Factory floor where applicable
Job Description
The Senior Technical support role is pivotal in ensuring seamless end user support within our organization.
With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently.
This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service.
The position is based in the office, with no travel requirements, and operates during day. This position requires 6-8 years’ experience.
Additional Notes:
Client facing role. Requires good communication skill and excellent Customer Support attitude;
Manage inventory of desktop hardware and software, ensuring availability and proper functioning
Applicant Notices & Disclaimers
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.This position's pay range is $31.00/hr - $31.42/hr.